Usage of WhatsApp for Teaching and Learning among Young People in Higher Education Institutions (HEIs)

Purpose: The integration of digital communication platforms into education, notably WhatsApp, has transformed traditional teaching and learning methods, particularly in Higher Education Institutions (HEIs). This paper explores WhatsApp's role in bridging conventional education with the digital age, focusing on its multifunctional capabilities and impact on youth engagement in education. In so doing, the study draws from academic and practical insights to provide a nuanced analysis. Design/Methodology/Approach: The research utilized interpretive content analysis to synthesize literature sourced from Scopus and Web of Science databases. A systematic search was conducted within these databases, employing pertinent keywords such as "WhatsApp" and "WhatsApp for Teaching and Learning. Findings: Findings indicate that the adoption of WhatsApp facilitates real-time communication, collaborative learning, and resource sharing, transcending geographical and temporal constraints. However, challenges such as privacy concerns, information overload, and digital addiction necessitate strategic approaches to maximize WhatsApp's educational potential. Strategies include establishing clear guidelines, integrating WhatsApp with Learning Management Systems (LMS), promoting collaborative learning, utilizing multimedia resources, fostering digital literacy, and implementing assessment mechanisms. Originality/Value: This study provides a unique contribution by critically analyzing both the benefits and drawbacks of WhatsApp in higher education contexts. It emphasizes the importance of innovative practices that empower students to thrive in the digital age, enhancing their educational experiences and preparing them for future success.