Abstract
The research in hand attempts to investigate the different factors influencing SMEs’ decision to internationalise in developing countries (such as Malaysia) including the impacts of ethical issues on the internationalisation decision process. The study also attempts to investigate the impact of internationalisation adoption on SMEs’ business performance since the relationship remains vague. The study will deepen the understanding of the complex interrelationship between internationalisation determinants (that influence top management’s decision to internationalise), and how such factors (internal and external) might affect SMEs’ business performance. Based on the outcomes of such investigation and extensive exploratory study, an acceptable and comprehensive conceptual framework will be presented to investigate and understand the different factors influencing internationalisation adoption by Malaysian SMEs and its impact on companies’ performance.
Original language | English |
---|---|
Pages (from-to) | 1-27 |
Number of pages | 27 |
Journal | International Journal of Customer Relationship Marketing and Management |
Volume | 12 |
Issue number | 1 |
DOIs | |
Publication status | Published - 1 Jan 2021 |
Externally published | Yes |
Keywords
- Business Performance
- Conceptual Framework Determinants
- Ethical Issues
- Internationalisation
- Malaysia
- SMEs
ASJC Scopus subject areas
- Management Information Systems
- Business and International Management
- Information Systems
- Marketing
- Information Systems and Management