Total Quality Management Fundamentals and Evolving Outcomes in Higher Education Institutions

Ifetayo Oluwafemi; Timothy Laseinde

doi:10.1007/978-3-030-27928-8_162

Total Quality Management Fundamentals and Evolving Outcomes in Higher Education Institutions

Ifetayo Oluwafemi
, Timothy Laseinde

Mechanical and Industrial Engineering Technology

University of Johannesburg

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

1 Citation (Scopus)

Abstract

Findings from the literature has identified various barriers preventing most higher education institutions from implementing TQM in their respective institutions, this could be attributed to the fact that most TQM associated concepts may not have a substantial continuous impact on the majority of concepts and customs of educational quality. However, this study seeks to identify and discuss various fundamentals of TQM in HEIs, identify various accomplishments of TQM in HEIs. The study contributes to the body of knowledge by analyzing the key TQM fundamentals adopted by various researchers. It was also seen that the most treasured and adopted TQM fundamentals in the HEIs are the ones that concerns the human aspect of the institutions, in other words, the major stakeholders; students, both academic and non-academic staff members and the top management.

Original language	English
Title of host publication	Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design
Subtitle of host publication	Future Trends and Applications, IHSED 2019
Editors	Tareq Ahram, Waldemar Karwowski, Stefan Pickl, Redha Taiar
Publisher	Springer Verlag
Pages	1095-1100
Number of pages	6
ISBN (Print)	9783030279271
DOIs	https://doi.org/10.1007/978-3-030-27928-8_162
Publication status	Published - 2020
Event	2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019 - Munich, Germany Duration: 16 Sept 2019 → 18 Sept 2019

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	1026
ISSN (Print)	2194-5357
ISSN (Electronic)	2194-5365

Conference

Conference	2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019
Country/Territory	Germany
City	Munich
Period	16/09/19 → 18/09/19

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 4 Quality Education

Keywords

Higher education
Quality
Quality assessment
Quality improvement

ASJC Scopus subject areas

Control and Systems Engineering
General Computer Science

Access to Document

10.1007/978-3-030-27928-8_162

Cite this

Oluwafemi, I., & Laseinde, T. (2020). Total Quality Management Fundamentals and Evolving Outcomes in Higher Education Institutions. In T. Ahram, W. Karwowski, S. Pickl, & R. Taiar (Eds.), Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019 (pp. 1095-1100). (Advances in Intelligent Systems and Computing; Vol. 1026). Springer Verlag. https://doi.org/10.1007/978-3-030-27928-8_162

Oluwafemi, Ifetayo ; Laseinde, Timothy. / Total Quality Management Fundamentals and Evolving Outcomes in Higher Education Institutions. Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019. editor / Tareq Ahram ; Waldemar Karwowski ; Stefan Pickl ; Redha Taiar. Springer Verlag, 2020. pp. 1095-1100 (Advances in Intelligent Systems and Computing).

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title = "Total Quality Management Fundamentals and Evolving Outcomes in Higher Education Institutions",

abstract = "Findings from the literature has identified various barriers preventing most higher education institutions from implementing TQM in their respective institutions, this could be attributed to the fact that most TQM associated concepts may not have a substantial continuous impact on the majority of concepts and customs of educational quality. However, this study seeks to identify and discuss various fundamentals of TQM in HEIs, identify various accomplishments of TQM in HEIs. The study contributes to the body of knowledge by analyzing the key TQM fundamentals adopted by various researchers. It was also seen that the most treasured and adopted TQM fundamentals in the HEIs are the ones that concerns the human aspect of the institutions, in other words, the major stakeholders; students, both academic and non-academic staff members and the top management.",

keywords = "Higher education, Quality, Quality assessment, Quality improvement",

author = "Ifetayo Oluwafemi and Timothy Laseinde",

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Oluwafemi, I & Laseinde, T 2020, Total Quality Management Fundamentals and Evolving Outcomes in Higher Education Institutions. in T Ahram, W Karwowski, S Pickl & R Taiar (eds), Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019. Advances in Intelligent Systems and Computing, vol. 1026, Springer Verlag, pp. 1095-1100, 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019, Munich, Germany, 16/09/19. https://doi.org/10.1007/978-3-030-27928-8_162

Total Quality Management Fundamentals and Evolving Outcomes in Higher Education Institutions. / Oluwafemi, Ifetayo; Laseinde, Timothy.
Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019. ed. / Tareq Ahram; Waldemar Karwowski; Stefan Pickl; Redha Taiar. Springer Verlag, 2020. p. 1095-1100 (Advances in Intelligent Systems and Computing; Vol. 1026).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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T1 - Total Quality Management Fundamentals and Evolving Outcomes in Higher Education Institutions

AU - Oluwafemi, Ifetayo

AU - Laseinde, Timothy

N1 - Publisher Copyright: © Springer Nature Switzerland AG 2020.

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Y1 - 2020

N2 - Findings from the literature has identified various barriers preventing most higher education institutions from implementing TQM in their respective institutions, this could be attributed to the fact that most TQM associated concepts may not have a substantial continuous impact on the majority of concepts and customs of educational quality. However, this study seeks to identify and discuss various fundamentals of TQM in HEIs, identify various accomplishments of TQM in HEIs. The study contributes to the body of knowledge by analyzing the key TQM fundamentals adopted by various researchers. It was also seen that the most treasured and adopted TQM fundamentals in the HEIs are the ones that concerns the human aspect of the institutions, in other words, the major stakeholders; students, both academic and non-academic staff members and the top management.

AB - Findings from the literature has identified various barriers preventing most higher education institutions from implementing TQM in their respective institutions, this could be attributed to the fact that most TQM associated concepts may not have a substantial continuous impact on the majority of concepts and customs of educational quality. However, this study seeks to identify and discuss various fundamentals of TQM in HEIs, identify various accomplishments of TQM in HEIs. The study contributes to the body of knowledge by analyzing the key TQM fundamentals adopted by various researchers. It was also seen that the most treasured and adopted TQM fundamentals in the HEIs are the ones that concerns the human aspect of the institutions, in other words, the major stakeholders; students, both academic and non-academic staff members and the top management.

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Oluwafemi I, Laseinde T. Total Quality Management Fundamentals and Evolving Outcomes in Higher Education Institutions. In Ahram T, Karwowski W, Pickl S, Taiar R, editors, Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019. Springer Verlag. 2020. p. 1095-1100. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-030-27928-8_162

Total Quality Management Fundamentals and Evolving Outcomes in Higher Education Institutions

Abstract

Publication series

Conference

UN SDGs

Keywords

ASJC Scopus subject areas

Access to Document

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Cite this