The use of robotic process automation and artificial intelligence in designing a digital system landscape: A sustainable approach

Cutting-edge digital technology embodies the Sustainable Development Goals (SDGs) strategy, improving economic prospects, healthcare, and education in developing nations. This method also bridges the digital gap and promotes inclusive growth. In this case, the ability to perform today's activities with tomorrow's speed and precision is demanded but constrained owing to design and implementation limitations. The ability to fully understand the functions performed at an enterprise, such as the CHIETA, and match a collection of systems to serve not only the needs of today but also the potential need of tomorrow is essential. The CHIETA, South Africa's Chemical Industries Education and Training Authority, oversees skills development in the chemical industry. It facilitates initiatives like learnerships, internships, and training programmes to address skills shortages and promote employment, working with industry stakeholders and the government, as well as help nurture the promotion of sustainable cities through various sustainable projects. The CHIETA project, in collaboration with the University of Johannesburg, provides students with a critical analysis of the current CHIETA system, reviews international best practices, and provides a strategy for digital transformation. In addition, the project helps students understand how such a project plays a role in achieving the SDGs from a developing country perspective. The pedagogy would then be aligned to a digital design approach based on available global system availability, capital availability, and a sustainable implementation plan.