The Use of EUROPEP in South Africa: An Internationally Standardised Instrument to Evaluate General Practice

Karl Peltzer; Nancy Phaswana-Mafuya; Adlai Davids

doi:10.1080/14330237.2010.10820351

The Use of EUROPEP in South Africa: An Internationally Standardised Instrument to Evaluate General Practice

Karl Peltzer, Nancy Phaswana-Mafuya, Adlai Davids

Research output: Contribution to journal › Article › peer-review

Abstract

The study examined the psychometric properties of the South African (isiXhosa) version of the European Task Force for Patient Evaluation of General Practice (EUROPEP) instrument. A total of 19,136 patients who visited 266 primary care practices in three districts in the Eastern Cape of South Africa completed the EUROPEP, a measure of patient satisfaction with care. The data were analyzed for reliability and construct validity. Exploratory factor analysis yielded three different sub-dimensions: medical technical content of care, patient-provider communication, and practice organisation. The reliability of the items and of the different sub-scales was high. The EUROPEP instrument can be a valuable instrument in assessing patients' evaluations of primary health care in South Africa.

Original language	English
Pages (from-to)	113-116
Number of pages	4
Journal	Journal of Psychology in Africa
Volume	20
Issue number	1
DOIs	https://doi.org/10.1080/14330237.2010.10820351
Publication status	Published - 1 Jan 2010
Externally published	Yes

Keywords

Construct validity
EUROPEP
Patient evaluation
Reliability
South Africa

ASJC Scopus subject areas

General Psychology

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10.1080/14330237.2010.10820351

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The Use of EUROPEP in South Africa: An Internationally Standardised Instrument to Evaluate General Practice

Abstract

Keywords

ASJC Scopus subject areas

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