The role of SME dynamic capabilities on the evaluation of existing ICT

Edzai Kademeteme; Hossana Twinomurinzi

doi:10.1145/3351108.3351119

The role of SME dynamic capabilities on the evaluation of existing ICT

Edzai Kademeteme
, Hossana Twinomurinzi

University of South Africa

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

3 Citations (Scopus)

Abstract

Small and medium enterprises (SMEs) are exposed to agile and dynamic environments where information and communication technologies (ICTs) change frequently. As such, SMEs need to be counter-agile in response to these changes. The ability of an SME to respond dynamically to agile business environments is called dynamic capabilities. This paper investigated the role that SME dynamic capabilities play in the evaluation of existing ICTs before making adoption decisions to switching to emerging ICTs. The study collected data from 222 SME owners across South Africa. The data collected were analysed quantitatively, using correlation and regression analysis. The results obtained suggest that SMEs in this study perceive that they have absorptive and innovative capabilities, but they do not possess innovative capabilities. While SMEs perceive themselves to demonstrate absorptive and adaptive capabilities, these capabilities do not influence their decision to switch to new emerging and enticing ICTs despite knowing of its existence. The findings suggests that South African SMEs do not consider new and emerging ICT as offering advantages. The findings also suggest that, instead of SME dynamic capabilities there might be other factors such as social, technical and economic or financial factors that might assist in the evaluation of existing ICTs. Future research should consider investigating these inferences.

Original language	English
Title of host publication	2019 SAICSIT Conference
Subtitle of host publication	Digital Eco-Systems Gone Wild - South African Institute for Computer Scientists and Information Technologists, SAICSIT 2019 - Conference Proceedings
Publisher	Association for Computing Machinery
ISBN (Electronic)	9781450372657
DOIs	https://doi.org/10.1145/3351108.3351119
Publication status	Published - 17 Sept 2019
Externally published	Yes
Event	2019 Annual Conference of the South African Institute of Computer Scientists and Information Technologists: Digital Eco-Systems Gone Wild, SAICSIT 2019 - Skukuza, South Africa Duration: 17 Sept 2019 → 18 Sept 2019

Publication series

Name	ACM International Conference Proceeding Series

Conference

Conference	2019 Annual Conference of the South African Institute of Computer Scientists and Information Technologists: Digital Eco-Systems Gone Wild, SAICSIT 2019
Country/Territory	South Africa
City	Skukuza
Period	17/09/19 → 18/09/19

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 17 Partnerships for the Goals

Keywords

Adoption
Agile
Agility
Dynamic capabilities
Evaluation
ICT switching
Information communication technology
Small and medium enterprises
Technology

ASJC Scopus subject areas

Software
Human-Computer Interaction
Computer Vision and Pattern Recognition
Computer Networks and Communications

Access to Document

10.1145/3351108.3351119

Cite this

Kademeteme, E., & Twinomurinzi, H. (2019). The role of SME dynamic capabilities on the evaluation of existing ICT. In 2019 SAICSIT Conference: Digital Eco-Systems Gone Wild - South African Institute for Computer Scientists and Information Technologists, SAICSIT 2019 - Conference Proceedings Article a10 (ACM International Conference Proceeding Series). Association for Computing Machinery. https://doi.org/10.1145/3351108.3351119

Kademeteme, Edzai ; Twinomurinzi, Hossana. / The role of SME dynamic capabilities on the evaluation of existing ICT. 2019 SAICSIT Conference: Digital Eco-Systems Gone Wild - South African Institute for Computer Scientists and Information Technologists, SAICSIT 2019 - Conference Proceedings. Association for Computing Machinery, 2019. (ACM International Conference Proceeding Series).

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title = "The role of SME dynamic capabilities on the evaluation of existing ICT",

abstract = "Small and medium enterprises (SMEs) are exposed to agile and dynamic environments where information and communication technologies (ICTs) change frequently. As such, SMEs need to be counter-agile in response to these changes. The ability of an SME to respond dynamically to agile business environments is called dynamic capabilities. This paper investigated the role that SME dynamic capabilities play in the evaluation of existing ICTs before making adoption decisions to switching to emerging ICTs. The study collected data from 222 SME owners across South Africa. The data collected were analysed quantitatively, using correlation and regression analysis. The results obtained suggest that SMEs in this study perceive that they have absorptive and innovative capabilities, but they do not possess innovative capabilities. While SMEs perceive themselves to demonstrate absorptive and adaptive capabilities, these capabilities do not influence their decision to switch to new emerging and enticing ICTs despite knowing of its existence. The findings suggests that South African SMEs do not consider new and emerging ICT as offering advantages. The findings also suggest that, instead of SME dynamic capabilities there might be other factors such as social, technical and economic or financial factors that might assist in the evaluation of existing ICTs. Future research should consider investigating these inferences.",

keywords = "Adoption, Agile, Agility, Dynamic capabilities, Evaluation, ICT switching, Information communication technology, Small and medium enterprises, Technology",

author = "Edzai Kademeteme and Hossana Twinomurinzi",

note = "Publisher Copyright: {\textcopyright} 2019 Copyright held by the owner/author(s).; 2019 Annual Conference of the South African Institute of Computer Scientists and Information Technologists: Digital Eco-Systems Gone Wild, SAICSIT 2019 ; Conference date: 17-09-2019 Through 18-09-2019",

year = "2019",

month = sep,

day = "17",

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Kademeteme, E & Twinomurinzi, H 2019, The role of SME dynamic capabilities on the evaluation of existing ICT. in 2019 SAICSIT Conference: Digital Eco-Systems Gone Wild - South African Institute for Computer Scientists and Information Technologists, SAICSIT 2019 - Conference Proceedings., a10, ACM International Conference Proceeding Series, Association for Computing Machinery, 2019 Annual Conference of the South African Institute of Computer Scientists and Information Technologists: Digital Eco-Systems Gone Wild, SAICSIT 2019, Skukuza, South Africa, 17/09/19. https://doi.org/10.1145/3351108.3351119

The role of SME dynamic capabilities on the evaluation of existing ICT. / Kademeteme, Edzai; Twinomurinzi, Hossana.
2019 SAICSIT Conference: Digital Eco-Systems Gone Wild - South African Institute for Computer Scientists and Information Technologists, SAICSIT 2019 - Conference Proceedings. Association for Computing Machinery, 2019. a10 (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - The role of SME dynamic capabilities on the evaluation of existing ICT

AU - Kademeteme, Edzai

AU - Twinomurinzi, Hossana

PY - 2019/9/17

Y1 - 2019/9/17

N2 - Small and medium enterprises (SMEs) are exposed to agile and dynamic environments where information and communication technologies (ICTs) change frequently. As such, SMEs need to be counter-agile in response to these changes. The ability of an SME to respond dynamically to agile business environments is called dynamic capabilities. This paper investigated the role that SME dynamic capabilities play in the evaluation of existing ICTs before making adoption decisions to switching to emerging ICTs. The study collected data from 222 SME owners across South Africa. The data collected were analysed quantitatively, using correlation and regression analysis. The results obtained suggest that SMEs in this study perceive that they have absorptive and innovative capabilities, but they do not possess innovative capabilities. While SMEs perceive themselves to demonstrate absorptive and adaptive capabilities, these capabilities do not influence their decision to switch to new emerging and enticing ICTs despite knowing of its existence. The findings suggests that South African SMEs do not consider new and emerging ICT as offering advantages. The findings also suggest that, instead of SME dynamic capabilities there might be other factors such as social, technical and economic or financial factors that might assist in the evaluation of existing ICTs. Future research should consider investigating these inferences.

AB - Small and medium enterprises (SMEs) are exposed to agile and dynamic environments where information and communication technologies (ICTs) change frequently. As such, SMEs need to be counter-agile in response to these changes. The ability of an SME to respond dynamically to agile business environments is called dynamic capabilities. This paper investigated the role that SME dynamic capabilities play in the evaluation of existing ICTs before making adoption decisions to switching to emerging ICTs. The study collected data from 222 SME owners across South Africa. The data collected were analysed quantitatively, using correlation and regression analysis. The results obtained suggest that SMEs in this study perceive that they have absorptive and innovative capabilities, but they do not possess innovative capabilities. While SMEs perceive themselves to demonstrate absorptive and adaptive capabilities, these capabilities do not influence their decision to switch to new emerging and enticing ICTs despite knowing of its existence. The findings suggests that South African SMEs do not consider new and emerging ICT as offering advantages. The findings also suggest that, instead of SME dynamic capabilities there might be other factors such as social, technical and economic or financial factors that might assist in the evaluation of existing ICTs. Future research should consider investigating these inferences.

KW - Adoption

KW - Agile

KW - Agility

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KW - ICT switching

KW - Information communication technology

KW - Small and medium enterprises

KW - Technology

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DO - 10.1145/3351108.3351119

M3 - Conference contribution

AN - SCOPUS:85073148973

T3 - ACM International Conference Proceeding Series

BT - 2019 SAICSIT Conference

PB - Association for Computing Machinery

T2 - 2019 Annual Conference of the South African Institute of Computer Scientists and Information Technologists: Digital Eco-Systems Gone Wild, SAICSIT 2019

Y2 - 17 September 2019 through 18 September 2019

ER -

Kademeteme E, Twinomurinzi H. The role of SME dynamic capabilities on the evaluation of existing ICT. In 2019 SAICSIT Conference: Digital Eco-Systems Gone Wild - South African Institute for Computer Scientists and Information Technologists, SAICSIT 2019 - Conference Proceedings. Association for Computing Machinery. 2019. a10. (ACM International Conference Proceeding Series). doi: 10.1145/3351108.3351119

The role of SME dynamic capabilities on the evaluation of existing ICT

Abstract

Publication series

Conference

UN SDGs

Keywords

ASJC Scopus subject areas

Access to Document

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