TY - GEN
T1 - The role of SME dynamic capabilities on the evaluation of existing ICT
AU - Kademeteme, Edzai
AU - Twinomurinzi, Hossana
N1 - Publisher Copyright:
© 2019 Copyright held by the owner/author(s).
PY - 2019/9/17
Y1 - 2019/9/17
N2 - Small and medium enterprises (SMEs) are exposed to agile and dynamic environments where information and communication technologies (ICTs) change frequently. As such, SMEs need to be counter-agile in response to these changes. The ability of an SME to respond dynamically to agile business environments is called dynamic capabilities. This paper investigated the role that SME dynamic capabilities play in the evaluation of existing ICTs before making adoption decisions to switching to emerging ICTs. The study collected data from 222 SME owners across South Africa. The data collected were analysed quantitatively, using correlation and regression analysis. The results obtained suggest that SMEs in this study perceive that they have absorptive and innovative capabilities, but they do not possess innovative capabilities. While SMEs perceive themselves to demonstrate absorptive and adaptive capabilities, these capabilities do not influence their decision to switch to new emerging and enticing ICTs despite knowing of its existence. The findings suggests that South African SMEs do not consider new and emerging ICT as offering advantages. The findings also suggest that, instead of SME dynamic capabilities there might be other factors such as social, technical and economic or financial factors that might assist in the evaluation of existing ICTs. Future research should consider investigating these inferences.
AB - Small and medium enterprises (SMEs) are exposed to agile and dynamic environments where information and communication technologies (ICTs) change frequently. As such, SMEs need to be counter-agile in response to these changes. The ability of an SME to respond dynamically to agile business environments is called dynamic capabilities. This paper investigated the role that SME dynamic capabilities play in the evaluation of existing ICTs before making adoption decisions to switching to emerging ICTs. The study collected data from 222 SME owners across South Africa. The data collected were analysed quantitatively, using correlation and regression analysis. The results obtained suggest that SMEs in this study perceive that they have absorptive and innovative capabilities, but they do not possess innovative capabilities. While SMEs perceive themselves to demonstrate absorptive and adaptive capabilities, these capabilities do not influence their decision to switch to new emerging and enticing ICTs despite knowing of its existence. The findings suggests that South African SMEs do not consider new and emerging ICT as offering advantages. The findings also suggest that, instead of SME dynamic capabilities there might be other factors such as social, technical and economic or financial factors that might assist in the evaluation of existing ICTs. Future research should consider investigating these inferences.
KW - Adoption
KW - Agile
KW - Agility
KW - Dynamic capabilities
KW - Evaluation
KW - ICT switching
KW - Information communication technology
KW - Small and medium enterprises
KW - Technology
UR - http://www.scopus.com/inward/record.url?scp=85073148973&partnerID=8YFLogxK
U2 - 10.1145/3351108.3351119
DO - 10.1145/3351108.3351119
M3 - Conference contribution
AN - SCOPUS:85073148973
T3 - ACM International Conference Proceeding Series
BT - 2019 SAICSIT Conference
PB - Association for Computing Machinery
T2 - 2019 Annual Conference of the South African Institute of Computer Scientists and Information Technologists: Digital Eco-Systems Gone Wild, SAICSIT 2019
Y2 - 17 September 2019 through 18 September 2019
ER -
