@inproceedings{6492b6918a824b6b883111a704877dd0,
title = "The Influence of Public Service Experience on Adopting Digital Government Innovations in Ethiopia",
abstract = "This research explored the moderating effect of public service experience on the adoption of digital government innovations in Ethiopia. The results from the structural equation modeling (SEM) reveal that public service experience positively moderates the relationship between effort expectancy and behavioral intention to adopt digital government innovations. Unlike previous studies which found that experience positively moderates the relationship between effort expectancy and behavioral intention of less experienced ICT users, this study finds that the longer the time spent in the public service, the higher the perception of government employees regarding the ease of use (effort expectancy) of the digital innovation. The findings might be attributable to the lack of training for government staff. The paper makes recommendations for IS research, government policy and practice in similar low-income countries.",
keywords = "Digital government, Digital innovation, UTAUT, WoredaNet",
author = "Debas Senshaw and Hossana Twinomurinzi",
note = "Publisher Copyright: {\textcopyright} 2020, IFIP International Federation for Information Processing.; IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2020 ; Conference date: 18-12-2020 Through 19-12-2020",
year = "2020",
doi = "10.1007/978-3-030-64861-9_50",
language = "English",
isbn = "9783030648602",
series = "IFIP Advances in Information and Communication Technology",
publisher = "Springer Science and Business Media Deutschland GmbH",
pages = "569--580",
editor = "Sharma, {Sujeet K.} and Dwivedi, {Yogesh K.} and Bhimaraya Metri and Rana, {Nripendra P.}",
booktitle = "Re-imagining Diffusion and Adoption of Information Technology and Systems",
address = "Germany",
}
