The impact of lean in medical laboratory industry: Empirical studies in Namibia

Michael Mutingi; Hilma D. Isack; Harmony Musiyarira; Charles Mbohwa

The impact of lean in medical laboratory industry: Empirical studies in Namibia

Michael Mutingi
, Hilma D. Isack
, Harmony Musiyarira
, Charles Mbohwa

Quality and Operations Management

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

4 Citations (Scopus)

Abstract

Lean has been known to be very influential to improving performance in the manufacturing industry. However, studies on the impact of lean on the medical laboratory industry are limited, particularly in a developing economy. The purpose of this research was to evaluate the impact of the adoption of lean tools in the medical laboratory services in Namibia. First, a suitable set of performance criteria are identified for evaluating the impact of lean in a medical laboratory industry setting. Second, the impact of lean adoption is evaluated. Third, managerial implications are derived from the findings. The study evaluated the impact of lean adoption based on a set of identified measures, quality improvement, operational performance, turnaround time, customer satisfaction, market share, employee motivation, cost reduction, and reduced waste. Quality improvement was found to be the most realized impact of lean implementation in more than 85 % of the laboratories. Finally, this research study presents strategies that can be considered for effective lean transformation in the medical laboratory industry.

Original language	English
Title of host publication	Proceedings of the World Congress on Engineering and Computer Science 2017, WCECS 2017
Editors	S. I. Ao, W. S. Grundfest, Craig Douglas
Publisher	Newswood Limited
Pages	965-969
Number of pages	5
ISBN (Print)	9789881404848
Publication status	Published - 2017
Event	2017 World Congress on Engineering and Computer Science, WCECS 2017 - San Francisco, United States Duration: 25 Oct 2017 → 27 Oct 2017

Publication series

Name	Lecture Notes in Engineering and Computer Science
Volume	2
ISSN (Print)	2078-0958

Conference

Conference	2017 World Congress on Engineering and Computer Science, WCECS 2017
Country/Territory	United States
City	San Francisco
Period	25/10/17 → 27/10/17

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

Keywords

Lean
Lean healthcare
Lean tools
Medical laboratory industry
Namibia

ASJC Scopus subject areas

Computer Science (miscellaneous)

Cite this

Mutingi, M., Isack, H. D., Musiyarira, H., & Mbohwa, C. (2017). The impact of lean in medical laboratory industry: Empirical studies in Namibia. In S. I. Ao, W. S. Grundfest, & C. Douglas (Eds.), Proceedings of the World Congress on Engineering and Computer Science 2017, WCECS 2017 (pp. 965-969). (Lecture Notes in Engineering and Computer Science; Vol. 2). Newswood Limited.

Mutingi, Michael ; Isack, Hilma D. ; Musiyarira, Harmony et al. / The impact of lean in medical laboratory industry : Empirical studies in Namibia. Proceedings of the World Congress on Engineering and Computer Science 2017, WCECS 2017. editor / S. I. Ao ; W. S. Grundfest ; Craig Douglas. Newswood Limited, 2017. pp. 965-969 (Lecture Notes in Engineering and Computer Science).

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title = "The impact of lean in medical laboratory industry: Empirical studies in Namibia",

abstract = "Lean has been known to be very influential to improving performance in the manufacturing industry. However, studies on the impact of lean on the medical laboratory industry are limited, particularly in a developing economy. The purpose of this research was to evaluate the impact of the adoption of lean tools in the medical laboratory services in Namibia. First, a suitable set of performance criteria are identified for evaluating the impact of lean in a medical laboratory industry setting. Second, the impact of lean adoption is evaluated. Third, managerial implications are derived from the findings. The study evaluated the impact of lean adoption based on a set of identified measures, quality improvement, operational performance, turnaround time, customer satisfaction, market share, employee motivation, cost reduction, and reduced waste. Quality improvement was found to be the most realized impact of lean implementation in more than 85 \% of the laboratories. Finally, this research study presents strategies that can be considered for effective lean transformation in the medical laboratory industry.",

keywords = "Lean, Lean healthcare, Lean tools, Medical laboratory industry, Namibia",

author = "Michael Mutingi and Isack, \{Hilma D.\} and Harmony Musiyarira and Charles Mbohwa",

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year = "2017",

language = "English",

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series = "Lecture Notes in Engineering and Computer Science",

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Mutingi, M, Isack, HD, Musiyarira, H & Mbohwa, C 2017, The impact of lean in medical laboratory industry: Empirical studies in Namibia. in SI Ao, WS Grundfest & C Douglas (eds), Proceedings of the World Congress on Engineering and Computer Science 2017, WCECS 2017. Lecture Notes in Engineering and Computer Science, vol. 2, Newswood Limited, pp. 965-969, 2017 World Congress on Engineering and Computer Science, WCECS 2017, San Francisco, United States, 25/10/17.

The impact of lean in medical laboratory industry: Empirical studies in Namibia. / Mutingi, Michael; Isack, Hilma D.; Musiyarira, Harmony et al.
Proceedings of the World Congress on Engineering and Computer Science 2017, WCECS 2017. ed. / S. I. Ao; W. S. Grundfest; Craig Douglas. Newswood Limited, 2017. p. 965-969 (Lecture Notes in Engineering and Computer Science; Vol. 2).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - The impact of lean in medical laboratory industry

T2 - 2017 World Congress on Engineering and Computer Science, WCECS 2017

AU - Mutingi, Michael

AU - Isack, Hilma D.

AU - Musiyarira, Harmony

AU - Mbohwa, Charles

N1 - Publisher Copyright: © Copyright International Association of Engineers.

PY - 2017

Y1 - 2017

N2 - Lean has been known to be very influential to improving performance in the manufacturing industry. However, studies on the impact of lean on the medical laboratory industry are limited, particularly in a developing economy. The purpose of this research was to evaluate the impact of the adoption of lean tools in the medical laboratory services in Namibia. First, a suitable set of performance criteria are identified for evaluating the impact of lean in a medical laboratory industry setting. Second, the impact of lean adoption is evaluated. Third, managerial implications are derived from the findings. The study evaluated the impact of lean adoption based on a set of identified measures, quality improvement, operational performance, turnaround time, customer satisfaction, market share, employee motivation, cost reduction, and reduced waste. Quality improvement was found to be the most realized impact of lean implementation in more than 85 % of the laboratories. Finally, this research study presents strategies that can be considered for effective lean transformation in the medical laboratory industry.

AB - Lean has been known to be very influential to improving performance in the manufacturing industry. However, studies on the impact of lean on the medical laboratory industry are limited, particularly in a developing economy. The purpose of this research was to evaluate the impact of the adoption of lean tools in the medical laboratory services in Namibia. First, a suitable set of performance criteria are identified for evaluating the impact of lean in a medical laboratory industry setting. Second, the impact of lean adoption is evaluated. Third, managerial implications are derived from the findings. The study evaluated the impact of lean adoption based on a set of identified measures, quality improvement, operational performance, turnaround time, customer satisfaction, market share, employee motivation, cost reduction, and reduced waste. Quality improvement was found to be the most realized impact of lean implementation in more than 85 % of the laboratories. Finally, this research study presents strategies that can be considered for effective lean transformation in the medical laboratory industry.

KW - Lean

KW - Lean healthcare

KW - Lean tools

KW - Medical laboratory industry

KW - Namibia

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M3 - Conference contribution

AN - SCOPUS:85054906377

SN - 9789881404848

T3 - Lecture Notes in Engineering and Computer Science

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EP - 969

BT - Proceedings of the World Congress on Engineering and Computer Science 2017, WCECS 2017

A2 - Ao, S. I.

A2 - Grundfest, W. S.

A2 - Douglas, Craig

PB - Newswood Limited

Y2 - 25 October 2017 through 27 October 2017

ER -

The impact of lean in medical laboratory industry: Empirical studies in Namibia

Abstract

Publication series

Conference

UN SDGs

Keywords

ASJC Scopus subject areas

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Cite this