The digital transformation of healthcare maintenance management in Gauteng: a case of Lubuto Hospital

A. Telukdarie; J. Mwanza

doi:10.1108/978-1-83608-362-720241003

The digital transformation of healthcare maintenance management in Gauteng: a case of Lubuto Hospital

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Abstract

The COVID-19 pandemic had a significant impact on South Africa's healthcare delivery system. The surge in infections led to a high demand for medical services, stretched the capacity of healthcare workers, and disrupted the medical supply chain. Maintenance issues also arose, causing equipment downtime that negatively affected patient outcomes and increased operating costs. Digital innovation became necessary to achieve cost-effective optimization. merSETA's research head partnered with a UJ research team to develop a digital decision-support tool to optimize maintenance across hospitals in Gauteng and beyond. This case study outlines the steps taken to develop the digital solution and demonstrates how innovative methods and digital tools can be used to solve pressing business challenges systematically. This case study can help students develop their problem-solving skills.

Original language	English
Title of host publication	Digital Transformation in Engineering Management
Subtitle of host publication	Case studies of digital transformation in Africa
Publisher	Emerald Publishing
Pages	21-30
Number of pages	10
ISBN (Electronic)	9781836083627
ISBN (Print)	9781836083658
DOIs	https://doi.org/10.1108/978-1-83608-362-720241003
Publication status	Published - 15 Jan 2025
Externally published	Yes

ASJC Scopus subject areas

General Economics,Econometrics and Finance
General Business,Management and Accounting
General Engineering

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10.1108/978-1-83608-362-720241003

Cite this

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The digital transformation of healthcare maintenance management in Gauteng: a case of Lubuto Hospital

Abstract

ASJC Scopus subject areas

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