The cybercrime ecosystem: Online innovation in the shadows?

Erika Kraemer-Mbula, Puay Tang, Howard Rush

Research output: Contribution to journalArticlepeer-review

52 Citations (Scopus)


With the growing sophistication and use of information technology, the past decade has witnessed a major growth in financial cybercrime. This paper focuses specifically on credit card fraud and identity theft, examining the globalisation of these activities within a 'digital ecosystem' conceptual framework. The relevance of concepts and analytical tools typically used to study legitimate businesses, such as value chains, dynamic capabilities and business models, is explored and tested for their relevance in understanding the scale and nature of illegal activities which are dependant upon innovation and the collective activities of global participants. It is argued that developing a better understanding of how such illegal activities are organised and operate will assist policy makers, law enforcement agencies and security firms to identify trends and concentrate limited resources in a most effective manner.

Original languageEnglish
Pages (from-to)541-555
Number of pages15
JournalTechnological Forecasting and Social Change
Issue number3
Publication statusPublished - Mar 2013
Externally publishedYes


  • Business models
  • Capabilities
  • Cybercrime
  • Digital ecosystems
  • Innovation
  • Networks
  • Value chains

ASJC Scopus subject areas

  • Business and International Management
  • Applied Psychology
  • Management of Technology and Innovation


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