The correlation between TQM constructs and supplier performance

Nita Sukdeo; Andre Vermeulen; J. H.C. Pretorius

The correlation between TQM constructs and supplier performance

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

In today's highly competitive environment, it is imperative to develop strong relationships with suppliers in order to improve the quality of products and services provided. The purpose of this paper is to present the correlation between total quality management (TQM) constructs of (i) leadership, (ii) employee involvement, (iii) customer focus, (iv) supplier relations, in terms of supplier performance with the aim of improving organisational performance. Current research in both the manufacturing and service industries in South Africa reveal that TQM does have a visible influence on supplier performance, which in turn plays an important role in the continued improvement and success of an organisation. A multiple regression analysis and Pearson's correlation analysis was conducted to determine the relationship between the TQM constructs and supplier performance. The results of the research have shown a strong positive significance level between the TQM constructs and supplier performance. Research has shown that this positive significance level has contributed to the improvement of supplier performance and overall organisational performance and success.

Original language	English
Title of host publication	IAMOT 2016 - 25th International Association for Management of Technology Conference, Proceedings
Subtitle of host publication	Technology - Future Thinking
Editors	Leon Pretorius, George Alex Thopil, Yasser Hosni
Publisher	International Association for Management of Technology Conference (IAMOT) and the Graduate School of Technology Management, University of Pretoria
Pages	619-633
Number of pages	15
ISBN (Electronic)	0981581781, 9780981581781
Publication status	Published - 2016
Event	25th International Association for Management of Technology Conference, IAMOT 2016 - Orlando, United States Duration: 15 May 2016 → 19 May 2016

Publication series

Name	IAMOT 2016 - 25th International Association for Management of Technology Conference, Proceedings: Technology - Future Thinking

Conference

Conference	25th International Association for Management of Technology Conference, IAMOT 2016
Country/Territory	United States
City	Orlando
Period	15/05/16 → 19/05/16

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure
SDG 16 Peace, Justice and Strong Institutions

Keywords

Correlation
Supplier Performance
Supply Chain Management (SCM)
Total Quality Management (TQM

ASJC Scopus subject areas

Management of Technology and Innovation

Cite this

Sukdeo, N., Vermeulen, A., & Pretorius, J. H. C. (2016). The correlation between TQM constructs and supplier performance. In L. Pretorius, G. A. Thopil, & Y. Hosni (Eds.), IAMOT 2016 - 25th International Association for Management of Technology Conference, Proceedings: Technology - Future Thinking (pp. 619-633). (IAMOT 2016 - 25th International Association for Management of Technology Conference, Proceedings: Technology - Future Thinking). International Association for Management of Technology Conference (IAMOT) and the Graduate School of Technology Management, University of Pretoria.

Sukdeo, Nita ; Vermeulen, Andre ; Pretorius, J. H.C. / The correlation between TQM constructs and supplier performance. IAMOT 2016 - 25th International Association for Management of Technology Conference, Proceedings: Technology - Future Thinking. editor / Leon Pretorius ; George Alex Thopil ; Yasser Hosni. International Association for Management of Technology Conference (IAMOT) and the Graduate School of Technology Management, University of Pretoria, 2016. pp. 619-633 (IAMOT 2016 - 25th International Association for Management of Technology Conference, Proceedings: Technology - Future Thinking).

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title = "The correlation between TQM constructs and supplier performance",

abstract = "In today's highly competitive environment, it is imperative to develop strong relationships with suppliers in order to improve the quality of products and services provided. The purpose of this paper is to present the correlation between total quality management (TQM) constructs of (i) leadership, (ii) employee involvement, (iii) customer focus, (iv) supplier relations, in terms of supplier performance with the aim of improving organisational performance. Current research in both the manufacturing and service industries in South Africa reveal that TQM does have a visible influence on supplier performance, which in turn plays an important role in the continued improvement and success of an organisation. A multiple regression analysis and Pearson's correlation analysis was conducted to determine the relationship between the TQM constructs and supplier performance. The results of the research have shown a strong positive significance level between the TQM constructs and supplier performance. Research has shown that this positive significance level has contributed to the improvement of supplier performance and overall organisational performance and success.",

keywords = "Correlation, Supplier Performance, Supply Chain Management (SCM), Total Quality Management (TQM",

author = "Nita Sukdeo and Andre Vermeulen and Pretorius, \{J. H.C.\}",

year = "2016",

language = "English",

series = "IAMOT 2016 - 25th International Association for Management of Technology Conference, Proceedings: Technology - Future Thinking",

publisher = "International Association for Management of Technology Conference (IAMOT) and the Graduate School of Technology Management, University of Pretoria",

pages = "619--633",

editor = "Leon Pretorius and Thopil, \{George Alex\} and Yasser Hosni",

booktitle = "IAMOT 2016 - 25th International Association for Management of Technology Conference, Proceedings",

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Sukdeo, N , Vermeulen, A & Pretorius, JHC 2016, The correlation between TQM constructs and supplier performance. in L Pretorius, GA Thopil & Y Hosni (eds), IAMOT 2016 - 25th International Association for Management of Technology Conference, Proceedings: Technology - Future Thinking. IAMOT 2016 - 25th International Association for Management of Technology Conference, Proceedings: Technology - Future Thinking, International Association for Management of Technology Conference (IAMOT) and the Graduate School of Technology Management, University of Pretoria, pp. 619-633, 25th International Association for Management of Technology Conference, IAMOT 2016, Orlando, United States, 15/05/16.

The correlation between TQM constructs and supplier performance. / Sukdeo, Nita ; Vermeulen, Andre ; Pretorius, J. H.C.
IAMOT 2016 - 25th International Association for Management of Technology Conference, Proceedings: Technology - Future Thinking. ed. / Leon Pretorius; George Alex Thopil; Yasser Hosni. International Association for Management of Technology Conference (IAMOT) and the Graduate School of Technology Management, University of Pretoria, 2016. p. 619-633 (IAMOT 2016 - 25th International Association for Management of Technology Conference, Proceedings: Technology - Future Thinking).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - The correlation between TQM constructs and supplier performance

AU - Sukdeo, Nita

AU - Vermeulen, Andre

AU - Pretorius, J. H.C.

PY - 2016

Y1 - 2016

N2 - In today's highly competitive environment, it is imperative to develop strong relationships with suppliers in order to improve the quality of products and services provided. The purpose of this paper is to present the correlation between total quality management (TQM) constructs of (i) leadership, (ii) employee involvement, (iii) customer focus, (iv) supplier relations, in terms of supplier performance with the aim of improving organisational performance. Current research in both the manufacturing and service industries in South Africa reveal that TQM does have a visible influence on supplier performance, which in turn plays an important role in the continued improvement and success of an organisation. A multiple regression analysis and Pearson's correlation analysis was conducted to determine the relationship between the TQM constructs and supplier performance. The results of the research have shown a strong positive significance level between the TQM constructs and supplier performance. Research has shown that this positive significance level has contributed to the improvement of supplier performance and overall organisational performance and success.

AB - In today's highly competitive environment, it is imperative to develop strong relationships with suppliers in order to improve the quality of products and services provided. The purpose of this paper is to present the correlation between total quality management (TQM) constructs of (i) leadership, (ii) employee involvement, (iii) customer focus, (iv) supplier relations, in terms of supplier performance with the aim of improving organisational performance. Current research in both the manufacturing and service industries in South Africa reveal that TQM does have a visible influence on supplier performance, which in turn plays an important role in the continued improvement and success of an organisation. A multiple regression analysis and Pearson's correlation analysis was conducted to determine the relationship between the TQM constructs and supplier performance. The results of the research have shown a strong positive significance level between the TQM constructs and supplier performance. Research has shown that this positive significance level has contributed to the improvement of supplier performance and overall organisational performance and success.

KW - Correlation

KW - Supplier Performance

KW - Supply Chain Management (SCM)

KW - Total Quality Management (TQM

UR - https://www.scopus.com/pages/publications/84988431185

M3 - Conference contribution

AN - SCOPUS:84988431185

T3 - IAMOT 2016 - 25th International Association for Management of Technology Conference, Proceedings: Technology - Future Thinking

SP - 619

EP - 633

BT - IAMOT 2016 - 25th International Association for Management of Technology Conference, Proceedings

A2 - Pretorius, Leon

A2 - Thopil, George Alex

A2 - Hosni, Yasser

PB - International Association for Management of Technology Conference (IAMOT) and the Graduate School of Technology Management, University of Pretoria

T2 - 25th International Association for Management of Technology Conference, IAMOT 2016

Y2 - 15 May 2016 through 19 May 2016

ER -

Sukdeo N , Vermeulen A , Pretorius JHC. The correlation between TQM constructs and supplier performance. In Pretorius L, Thopil GA, Hosni Y, editors, IAMOT 2016 - 25th International Association for Management of Technology Conference, Proceedings: Technology - Future Thinking. International Association for Management of Technology Conference (IAMOT) and the Graduate School of Technology Management, University of Pretoria. 2016. p. 619-633. (IAMOT 2016 - 25th International Association for Management of Technology Conference, Proceedings: Technology - Future Thinking).

The correlation between TQM constructs and supplier performance

Abstract

Publication series

Conference

UN SDGs

Keywords

ASJC Scopus subject areas

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Cite this