The correlation between TQM constructs and supplier performance

In today's highly competitive environment, it is imperative to develop strong relationships with suppliers in order to improve the quality of products and services provided. The purpose of this paper is to present the correlation between total quality management (TQM) constructs of (i) leadership, (ii) employee involvement, (iii) customer focus, (iv) supplier relations, in terms of supplier performance with the aim of improving organisational performance. Current research in both the manufacturing and service industries in South Africa reveal that TQM does have a visible influence on supplier performance, which in turn plays an important role in the continued improvement and success of an organisation. A multiple regression analysis and Pearson's correlation analysis was conducted to determine the relationship between the TQM constructs and supplier performance. The results of the research have shown a strong positive significance level between the TQM constructs and supplier performance. Research has shown that this positive significance level has contributed to the improvement of supplier performance and overall organisational performance and success.