The Challenges of Implementing a Computerized Maintenance Management System in the South African Railway Sector

To improve maintenance management processes, it is crucial to identify and overcome any potential obstacles to adopting computerized maintenance management systems. That is why this study focuses on examining the common barriers to adoption. By doing so, organizations can streamline their maintenance operations and improve overall efficiency. The survey and questionnaires were used as research methods in this study. The information was gathered from engineering employees over a month. Following exploratory factor analysis, the number of variables in the model was reduced from six to three. According to the study, perceived usefulness, relative advantage, and perceived ease of use are three factors that influence the adoption of computerized maintenance management. People will embrace technology if they believe it will provide useful results and help them perform better. It is suggested that the company expand and provide more technical support so that people can easily see how the computerized maintenance management system can help them. The company should also ensure that the computerized maintenance management system is simple to use and outperforms the old one in terms of benefits and results.