The approaches for resolving conflicts at the different lifecycle of the project: A South African perspective

Matthieu Bodika, Clinton O. Aigbavboa, Ifije D. Ohiomah

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This research objective was to identify conflict resolution methods in South Africa's lifecycle of construction projects. The information was gathered through a questionnaire distributed to South African-based construction professionals. Ninety-one (91) questionnaires were obtained from one hundred and twenty (120) questionnaires sent out, with a response rate of 76 percent. Research findings were analyzed in the form of the Kruskal-Wallis test using a descriptive and non-parametric test. The findings showed little relevance. This study's results draw a conclusion to cooperation and compromise as prevalent approaches to conflict management in construction projects. The research recommends adopting collaboration and compromising as a conflict resolving approaches.

Original languageEnglish
Title of host publicationProceedings of the International Conference on Industrial Engineering and Operations Management
PublisherIEOM Society
Pages2766-2777
Number of pages12
EditionMarch
ISBN (Print)9781532359491, 9781532359514, 9781532359521
Publication statusPublished - 2020
Event10th Annual International IEOM Conference, IEOM 2020 - Dubai, United Arab Emirates
Duration: 10 Mar 202012 Mar 2020

Publication series

NameProceedings of the International Conference on Industrial Engineering and Operations Management
NumberMarch
Volume0
ISSN (Electronic)2169-8767

Conference

Conference10th Annual International IEOM Conference, IEOM 2020
Country/TerritoryUnited Arab Emirates
CityDubai
Period10/03/2012/03/20

Keywords

  • Conflict
  • Construction industry
  • Dispute
  • Project and professionals

ASJC Scopus subject areas

  • Strategy and Management
  • Management Science and Operations Research
  • Control and Systems Engineering
  • Industrial and Manufacturing Engineering

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