TY - GEN
T1 - The Alignment between DevOps and Business Outcomes
AU - Mukange, Tsumbedzo
AU - Langerman, Josef
N1 - Publisher Copyright:
© 2022 IEEE.
PY - 2022
Y1 - 2022
N2 - The use of software products to achieve business outcomes increases as demand for reliable and quality services increases. DevOps enables organizations to meet market demands and changing environments through much faster delivery of high-quality and stable software features. The success of DevOps depends on how an organization adopts and practices DevOps. Over the years, the adoption of DevOps has increased, as approaches and models are proposed to smooth the adoption process. However, these approaches and models focus more on software delivery outcomes and less on business outcomes. This qualitative study aims to accelerate the adoption of DevOps, focusing on achieving business outcomes. The study found that DevOps does not solely contribute to business outcomes, but operates with other business success factors from different departments. Three main challenges in aligning DevOps with business outcomes were identified, and recommendations were proposed. Specifically, a conceptual DevOps adoption process was proposed to accelerate the adoption of DevOps to meet market demands and to contribute to achieving business outcomes. The study will assist researchers and practitioners in understanding the adoption of DevOps for better business outcomes.
AB - The use of software products to achieve business outcomes increases as demand for reliable and quality services increases. DevOps enables organizations to meet market demands and changing environments through much faster delivery of high-quality and stable software features. The success of DevOps depends on how an organization adopts and practices DevOps. Over the years, the adoption of DevOps has increased, as approaches and models are proposed to smooth the adoption process. However, these approaches and models focus more on software delivery outcomes and less on business outcomes. This qualitative study aims to accelerate the adoption of DevOps, focusing on achieving business outcomes. The study found that DevOps does not solely contribute to business outcomes, but operates with other business success factors from different departments. Three main challenges in aligning DevOps with business outcomes were identified, and recommendations were proposed. Specifically, a conceptual DevOps adoption process was proposed to accelerate the adoption of DevOps to meet market demands and to contribute to achieving business outcomes. The study will assist researchers and practitioners in understanding the adoption of DevOps for better business outcomes.
KW - business outcomes-centred DevOps
KW - DevOps
KW - DevOps approach
KW - DevOps technical practices
UR - http://www.scopus.com/inward/record.url?scp=85146893297&partnerID=8YFLogxK
U2 - 10.1109/ICEET56468.2022.10007221
DO - 10.1109/ICEET56468.2022.10007221
M3 - Conference contribution
AN - SCOPUS:85146893297
T3 - 8th International Conference on Engineering and Emerging Technologies, ICEET 2022
BT - 8th International Conference on Engineering and Emerging Technologies, ICEET 2022
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 8th International Conference on Engineering and Emerging Technologies, ICEET 2022
Y2 - 27 October 2022 through 28 October 2022
ER -