TY - GEN
T1 - Technical Requirements Survey on Multimodal Biometric Selection for Deployment in Governments
AU - Maeko, Mapula Elisa
AU - Van Der Haar, Dustin
N1 - Publisher Copyright:
© 2023, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd.
PY - 2023
Y1 - 2023
N2 - Biometric selection is an increasingly popular security measure used in public services due to its potential to improve security and privacy, reduce fraud and improve service delivery in governments. Selecting the appropriate biometrics for an organisation is difficult in today’s sphere, as no single solution fits all cases into this issue. However, a need arises to understand the requirements for biometric selection and its potential impacts on the public before deploying biometrics in governments. The strategy was to conduct the requirement with the participants to understand the shortcomings. The survey was distributed to 120 participants from the general public and those with knowledge of licencing centres processes. The results from the survey were derived from the summary on Google Forms as the survey was completed. Furthermore, for better analysis, SPSS 25 statistical research software for analysing data was used as a tool to analyse and interpret the results. The survey, distributed to South Africans between 17 and 55 years of age, had a response rate of 89%. The requirements survey results showed that 68.2% of respondents believed that the current person authentication system at driver licencing centres needed improvement, and they were willing to use a biometric system. This research aims to determine which biometrics are most reliable for identifying and verifying an individual’s identity and which biometric selection processes are the most efficient and cost-effective.
AB - Biometric selection is an increasingly popular security measure used in public services due to its potential to improve security and privacy, reduce fraud and improve service delivery in governments. Selecting the appropriate biometrics for an organisation is difficult in today’s sphere, as no single solution fits all cases into this issue. However, a need arises to understand the requirements for biometric selection and its potential impacts on the public before deploying biometrics in governments. The strategy was to conduct the requirement with the participants to understand the shortcomings. The survey was distributed to 120 participants from the general public and those with knowledge of licencing centres processes. The results from the survey were derived from the summary on Google Forms as the survey was completed. Furthermore, for better analysis, SPSS 25 statistical research software for analysing data was used as a tool to analyse and interpret the results. The survey, distributed to South Africans between 17 and 55 years of age, had a response rate of 89%. The requirements survey results showed that 68.2% of respondents believed that the current person authentication system at driver licencing centres needed improvement, and they were willing to use a biometric system. This research aims to determine which biometrics are most reliable for identifying and verifying an individual’s identity and which biometric selection processes are the most efficient and cost-effective.
KW - Biometric
KW - Deployment requirements
KW - Government
KW - Multimodal biometrics selection
KW - Security
UR - http://www.scopus.com/inward/record.url?scp=85174705990&partnerID=8YFLogxK
U2 - 10.1007/978-981-99-3091-3_87
DO - 10.1007/978-981-99-3091-3_87
M3 - Conference contribution
AN - SCOPUS:85174705990
SN - 9789819930906
T3 - Lecture Notes in Networks and Systems
SP - 1057
EP - 1073
BT - Proceedings of 8th International Congress on Information and Communication Technology - ICICT 2023
A2 - Yang, Xin-She
A2 - Sherratt, R. Simon
A2 - Dey, Nilanjan
A2 - Joshi, Amit
PB - Springer Science and Business Media Deutschland GmbH
T2 - 8th International Congress on Information and Communication Technology, ICICT 2023
Y2 - 20 February 2023 through 23 February 2023
ER -