Success factor of multinational business transformation change management

Eyad Buhulaiga, Arnesh Telukdarie, Adeeb Albukhari

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Citations (Scopus)

Abstract

Achieving operational excellence and producing the perfect product (right quality, right quantity, right time for right customer) is a common objective of all major manufacturers. This is done via introducing corporate programs, disrupting technologies, projects and initiatives that introduce changes to the way a business is conducted. The changes can be with respect to business process improvement, change in the roles and responsibilities, and re-organization . This impacts the employees of the organization who implement the change and requires to be managed properly to improve the adaptability and increase the effectiveness of the change. The change becomes significantly challenging in multinational organizations which are located across the globe. Multinationals needs to consider, not only the changes imposed by the new tools, but also the changes involved with dealing with organizational and international cultures. In this paper, the key success factors of multinational business optimization change management are discussed in detail. The paper focuses on the impact of the human factor on the success of user performance improvement and adoption rate based on a successful change management program. The paper also provides the results of a qualitative research study that emphases the effective of change management. The paper highlights the three level of change management (system initiative, organization and most importantly individuals). Despite the fact that senior management direction is a key success factor, the research results indicates that middle management plays a major role. Significantly impacting the success of the change. Depending on the size, speed and number of simultaneous changes, the change management program needs to be carefully designed to increase the level of adoption. The fair practices involved from the very beginning is another factor that gives the user the feeling of ownership. The paper helps organization in deploying complex systems while addressing cultural, social and human Issues. It provides a guideline that helps organization transferring technology while highlighting the importance of management role and partnership in deploying disruptive technology.

Original languageEnglish
Title of host publicationManaging Technology for Inclusive and Sustainable Growth - 28th International Conference for the International Association of Management of Technology, IAMOT 2019
EditorsKaruna Jain, Shirish Sangle, Ruchita Gupta, Jinil Persis, Mukundan R.
PublisherExcel India Publishers
Pages732-741
Number of pages10
ISBN (Electronic)9789388237543
Publication statusPublished - 2019
Event28th International Conference for the International Association of Management of Technology: Managing Technology for Inclusive and Sustainable Growth, IAMOT 2019 - Mumbai, India
Duration: 7 Apr 201911 Apr 2019

Publication series

NameManaging Technology for Inclusive and Sustainable Growth - 28th International Conference for the International Association of Management of Technology, IAMOT 2019

Conference

Conference28th International Conference for the International Association of Management of Technology: Managing Technology for Inclusive and Sustainable Growth, IAMOT 2019
Country/TerritoryIndia
CityMumbai
Period7/04/1911/04/19

Keywords

  • Business Transformation
  • Change Management
  • Manufacturing Industry
  • Multinational Businesses
  • Transforming Change

ASJC Scopus subject areas

  • Management of Technology and Innovation

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