TY - GEN
T1 - Success factor of multinational business transformation change management
AU - Buhulaiga, Eyad
AU - Telukdarie, Arnesh
AU - Albukhari, Adeeb
N1 - Publisher Copyright:
© IAMOT 2019.
PY - 2019
Y1 - 2019
N2 - Achieving operational excellence and producing the perfect product (right quality, right quantity, right time for right customer) is a common objective of all major manufacturers. This is done via introducing corporate programs, disrupting technologies, projects and initiatives that introduce changes to the way a business is conducted. The changes can be with respect to business process improvement, change in the roles and responsibilities, and re-organization . This impacts the employees of the organization who implement the change and requires to be managed properly to improve the adaptability and increase the effectiveness of the change. The change becomes significantly challenging in multinational organizations which are located across the globe. Multinationals needs to consider, not only the changes imposed by the new tools, but also the changes involved with dealing with organizational and international cultures. In this paper, the key success factors of multinational business optimization change management are discussed in detail. The paper focuses on the impact of the human factor on the success of user performance improvement and adoption rate based on a successful change management program. The paper also provides the results of a qualitative research study that emphases the effective of change management. The paper highlights the three level of change management (system initiative, organization and most importantly individuals). Despite the fact that senior management direction is a key success factor, the research results indicates that middle management plays a major role. Significantly impacting the success of the change. Depending on the size, speed and number of simultaneous changes, the change management program needs to be carefully designed to increase the level of adoption. The fair practices involved from the very beginning is another factor that gives the user the feeling of ownership. The paper helps organization in deploying complex systems while addressing cultural, social and human Issues. It provides a guideline that helps organization transferring technology while highlighting the importance of management role and partnership in deploying disruptive technology.
AB - Achieving operational excellence and producing the perfect product (right quality, right quantity, right time for right customer) is a common objective of all major manufacturers. This is done via introducing corporate programs, disrupting technologies, projects and initiatives that introduce changes to the way a business is conducted. The changes can be with respect to business process improvement, change in the roles and responsibilities, and re-organization . This impacts the employees of the organization who implement the change and requires to be managed properly to improve the adaptability and increase the effectiveness of the change. The change becomes significantly challenging in multinational organizations which are located across the globe. Multinationals needs to consider, not only the changes imposed by the new tools, but also the changes involved with dealing with organizational and international cultures. In this paper, the key success factors of multinational business optimization change management are discussed in detail. The paper focuses on the impact of the human factor on the success of user performance improvement and adoption rate based on a successful change management program. The paper also provides the results of a qualitative research study that emphases the effective of change management. The paper highlights the three level of change management (system initiative, organization and most importantly individuals). Despite the fact that senior management direction is a key success factor, the research results indicates that middle management plays a major role. Significantly impacting the success of the change. Depending on the size, speed and number of simultaneous changes, the change management program needs to be carefully designed to increase the level of adoption. The fair practices involved from the very beginning is another factor that gives the user the feeling of ownership. The paper helps organization in deploying complex systems while addressing cultural, social and human Issues. It provides a guideline that helps organization transferring technology while highlighting the importance of management role and partnership in deploying disruptive technology.
KW - Business Transformation
KW - Change Management
KW - Manufacturing Industry
KW - Multinational Businesses
KW - Transforming Change
UR - http://www.scopus.com/inward/record.url?scp=85081102235&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85081102235
T3 - Managing Technology for Inclusive and Sustainable Growth - 28th International Conference for the International Association of Management of Technology, IAMOT 2019
SP - 732
EP - 741
BT - Managing Technology for Inclusive and Sustainable Growth - 28th International Conference for the International Association of Management of Technology, IAMOT 2019
A2 - Jain, Karuna
A2 - Sangle, Shirish
A2 - Gupta, Ruchita
A2 - Persis, Jinil
A2 - R., Mukundan
PB - Excel India Publishers
T2 - 28th International Conference for the International Association of Management of Technology: Managing Technology for Inclusive and Sustainable Growth, IAMOT 2019
Y2 - 7 April 2019 through 11 April 2019
ER -