Stakeholders' perceptions of a Human Resources Development intervention

Bertha Letsoalo, Jos Coetzee, Wilfred Ukpere

Research output: Contribution to journalArticlepeer-review

5 Citations (Scopus)


The aim of this research was to establish the stakeholders' perception of a Human Resource Development (HRD) intervention. This was prompted by the fact that the Mpumalanga Department of Education (MDoE) has been regarded as one of the provinces that performs poorly on grade 12 results as compared to other provinces. A qualitative methodology was adopted in this study where in 20 participants were interviewed as internal stakeholders in the MDoE. This research established that the human resource development and training services were not properly managed due to a shortage of staff, insufficient budget, HRD practitioners' competencies, inaccurate information keeping and lastly the fact that the recommendations made by the internal auditors were not implemented. An HRD audit process was constructed to assist private and public sector organizations to improve service delivery. The proposed HRD audit process will hopefully ignite interest of scholars to test it, customize or even expand it.

Original languageEnglish
Pages (from-to)740-751
Number of pages12
JournalMediterranean Journal of Social Sciences
Issue number1
Publication statusPublished - 2014


  • Development
  • Education
  • Human Resources
  • Intervention

ASJC Scopus subject areas

  • General Arts and Humanities
  • General Social Sciences
  • Economics, Econometrics and Finance (all)


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