Significant Cultural Intelligence Attributes for Performance Effectiveness in Cross-Organisational Project Teams

The link between cross-organisational cultural intelligence (COCI) and performance effectiveness is deemed critical for dealing with culture differences in cross-organizational context, selecting employees with high COCI and optimizing effectiveness of boundary-spanning activities. However, the understanding of this linkage is lacking in existing literature. The aim of this study is to determine the significant cross-organisational cultural intelligence attributes on performance effectiveness in teams and organisations in project delivery. Data was collected from professionals in project teams and organisations involved in project delivery using a deductive questionnaire survey. Logistic regression and neural networks were used to investigate the impact of various forms of cross-organisational cultural intelligence attributes on performance effectiveness. The findings reveal that, varied forms of cognition, motivation, collaborative and behavioural adaptability dimensions of cross-organizational cultural intelligence attributes significantly impact on productivity and efficiency domains of performance effectiveness in cross-organizational teams and boundary-spanning activities. This suggests that the relationship between COCI and performance effectiveness is significant. This understanding can help cross-organizations engender high cultural intelligence to ameliorate cultural barriers, improve relationship and effectively manage complexity, interdependencies, managing roles and accountabilities so as to engender performance effectiveness. This can facilitate the development of key COCI among cross-cultural teams and organisations necessary for key task functions and boundary-spanning activities in project delivery in highly culturally diverse contexts.