Role of information sharing and management commitment on procurement performance in public organisations of developing economies – PLS-SEM approach

Purpose: Information sharing within the procurement process is considered crucial since most procurement activities and task performance are largely contingent on achieving organizational goals. With the advent of technology and the inadequacy of it, information sharing has become a struggle in most developing nations. Hence, this study aims to investigate the impact of information sharing and management commitment on procurement performance within public procurement organizations. Design/methodology/approach: Predicated on a comprehensive review of pertinent and extant literature, a pilot survey, questionnaire was administered to 150 procurement officers in various organizations directly involved in Ghana’s procurement supply chain. Using the resource-based theory, an examination of the roles of information sharing and management commitment on procurement performance in procurement companies; three (3) constructs were tested using a partial least square structural equation modeling approach. Findings: The results revealed that information sharing and management commitment are key to improving procurement performance. This result suggests that management and policymakers should ensure that information shared in line with procurement dealings is well protected since major decisions are relied on to improve procurement performance. Practical implications: The insight given in understanding the extent and nature of the influence of information sharing and management commitment on procurement performance in public organizations should inform actions and efforts to improve the procurement supply chain, particularly in the Ghanaian landscape. Originality/value: The findings of the study indicate that the procurement performance of a firm is shaped by the extent of information sharing within the firm’s procurement chain. Hence, firms need to focus on timely, accurate and quality information sharing pertaining to the procurement processes, decisions and management to engender the required performance of procurement tasks and functions.