Public trust in tourism institutions

Robin Nunkoo, Haywantee Ramkissoon, Dogan Gursoy

Research output: Contribution to journalArticlepeer-review

182 Citations (Scopus)

Abstract

Political trust is important for good governance. However, there is a paucity of research on this topic in the tourism literature. This paper tests a model of public trust in tourism institutions developed on the premise of the institutional and cultural theories of political trust. Results from the structural equation modeling analysis suggest that perceived economic and political performance of institutions, residents' power in tourism, and interpersonal trust are good determinants of political trust in tourism institutions. A significant relationship is also noted between public trust and political support for tourism. The theoretical and practical implications, of the findings, the study's limitations, and some directions for future research are discussed.

Original languageEnglish
Pages (from-to)1538-1564
Number of pages27
JournalAnnals of Tourism Research
Volume39
Issue number3
DOIs
Publication statusPublished - Jul 2012

Keywords

  • Good governance
  • Political economy
  • Political trust
  • Support for tourism
  • Tourism institutions

ASJC Scopus subject areas

  • Development
  • Marketing
  • Business and International Management
  • Tourism, Leisure and Hospitality Management

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