Productive and counterproductive job crafting: A daily diary study

Evangelia Demerouti, Arnold B. Bakker, Jonathon R.B. Halbesleben

Research output: Contribution to journalArticlepeer-review

171 Citations (Scopus)

Abstract

The present study aims to uncover the way daily job crafting influences daily job performance (i.e., task performance, altruism, and counterproductive work behavior). Job crafting was conceptualized as "seeking resources," "seeking challenges," and "reducing demands" and viewed as strategies individuals use to optimize their job characteristics. We hypothesized that daily job crafting relates to daily job demands and resources (work pressure and autonomy), which consequently relate to daily work engagement and exhaustion and ultimately to job performance. A sample of 95 employees filled in a quantitative diary for 5 consecutive working days (n occasions = 475). We predicted and found that daily seeking resources was positively associated with daily task performance because daily autonomy and work engagement increased. In contrast, daily reducing demands was detrimental for daily task performance and altruism, because employees lower their daily workload and consequently their engagement and exhaustion, respectively. Only daily seeking challenges was positively (rather than negatively) associated with daily counterproductive behavior. We conclude that employee job crafting can have both beneficial and detrimental effects on job performance.

Original languageEnglish
Pages (from-to)457-469
Number of pages13
JournalJournal of Occupational Health Psychology
Volume20
Issue number4
DOIs
Publication statusPublished - 1 Oct 2015
Externally publishedYes

Keywords

  • Counterproductive work behavior
  • Exhaustion
  • Job crafting
  • Task performance
  • Work engagement

ASJC Scopus subject areas

  • Applied Psychology
  • Public Health, Environmental and Occupational Health

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