TY - GEN
T1 - Phishing Attack Victims and the Effect on Work Engagement
AU - Werner, Matthew James
AU - Njenga, Kennedy
N1 - Publisher Copyright:
© 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2023
Y1 - 2023
N2 - Most of the research carried out in cybersecurity considers the technical aspects of the security of an organisation’s systems. This work highlights the importance of considering the ‘softer’ social side of cybersecurity that looks at the lived experiences of phishing attack victims and the effect of such attacks on work engagement. In order to understand these effects, the study adopted the grounded theory (GT) approach to collecting and analysing data elicited from participants. The participants were theoretically sampled from the metropole area of Johannesburg and presented lived experiences of phishing attacks in their unique contexts. The data were transcribed and coded using GT techniques. From the codes, categories derived, and substantive theory that explains the effects of phishing attack victims on work engagement was generated. The implications of this theory to previous theories and scholars and practitioners are discussed.
AB - Most of the research carried out in cybersecurity considers the technical aspects of the security of an organisation’s systems. This work highlights the importance of considering the ‘softer’ social side of cybersecurity that looks at the lived experiences of phishing attack victims and the effect of such attacks on work engagement. In order to understand these effects, the study adopted the grounded theory (GT) approach to collecting and analysing data elicited from participants. The participants were theoretically sampled from the metropole area of Johannesburg and presented lived experiences of phishing attacks in their unique contexts. The data were transcribed and coded using GT techniques. From the codes, categories derived, and substantive theory that explains the effects of phishing attack victims on work engagement was generated. The implications of this theory to previous theories and scholars and practitioners are discussed.
KW - Cybersecurity
KW - Grounded theory
KW - Phishing
KW - Work engagement
UR - http://www.scopus.com/inward/record.url?scp=85151139438&partnerID=8YFLogxK
U2 - 10.1007/978-3-031-28472-4_13
DO - 10.1007/978-3-031-28472-4_13
M3 - Conference contribution
AN - SCOPUS:85151139438
SN - 9783031284717
T3 - Communications in Computer and Information Science
SP - 203
EP - 217
BT - Digital-for-Development
A2 - Ndayizigamiye, Patrick
A2 - Twinomurinzi, Hossana
A2 - Bwalya, Kelvin
A2 - Kalema, Billy
A2 - Bembe, Mncedisi
PB - Springer Science and Business Media Deutschland GmbH
T2 - 12th International Development Informatics Association Conference, IDIA 2022
Y2 - 22 November 2022 through 25 November 2022
ER -