@inproceedings{44257ed504c643669a86bc12ebe27c0d,
title = "Perception of the use of pre-paid electricity meters in Chidzidzi, Mutoko, Zimbabwe",
abstract = "Since the era of the economic adjustment program, the Zimbabwe Electricity Supply Authority (ZESA) Holdings has been faced with an increasing problem of non-payment of electricity service charges, especially in the medium-to low-income households. In the early 2000s, the power utility company resorted to disconnections and the removal of post-paid electricity meters for non-paying households. Many customers accused ZESA Holdings of overcharging them on their monthly bills through the post-payment plan. As a way of recovering costs from non-paying households, ZESA Holdings resorted to the deployment of prepaid electricity meters, which automatically disconnect when households pre-coded electricity tokens are used up. The objective of this study is to understand consumers' perception of the use of prepaid electricity meters versus the post-paid system, in Chidzidzi, Mutoko, Zimbabwe. Lessons learnt from this study are useful for informing policy in the country and other developing countries.",
keywords = "Zimbabwe, electricity, policy, pre-paid meters, public perception",
author = "T. Makonese and S. Mufukare and {Von Solms}, S.",
note = "Publisher Copyright: {\textcopyright} 2018 Cape Peninsula University of technology.; 2018 International Conference on the Domestic Use of Energy, DUE 2018 ; Conference date: 03-04-2018 Through 05-04-2018",
year = "2018",
month = jun,
day = "13",
doi = "10.23919/DUE.2018.8384379",
language = "English",
series = "2018 International Conference on the Domestic Use of Energy, DUE 2018",
publisher = "Institute of Electrical and Electronics Engineers Inc.",
pages = "1--5",
booktitle = "2018 International Conference on the Domestic Use of Energy, DUE 2018",
address = "United States",
}
