Open Source Software Adoption in the Financial Services Industry: Exploratory Evidence From South Africa

Josef Langerman, Olawande Daramola

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)

Abstract

Although OSS has gained traction across industries worldwide, few studies have been reported on OSS adoption in the financial industry and even less in the context of developing countries. This paper presents an exploratory overview of the state of OSS adoption in the financial industry using the case of South Africa as a country with the largest and most developed financial sector in Africa. To achieve this, we conducted a qualitative study that leveraged the Technology-Organisation-Environme nt (TOE) framework, and the Diffusion of Innovation (DOI) theory as theoretical references and used thematic analysis to analyse the data collected from a focus group discussion (FGD) of eight experts from four financial services organisations based in South Africa. The study's findings reveal the state of practice of OSS and the technological, organisational, and environmental factors that affect OSS adoption, and diffusion in financial services organisations in South Africa. We also identified seven research themes that should gain the attention of researchers from now on.

Original languageEnglish
JournalInternational Journal of Open Source Software and Processes
Volume15
Issue number1
DOIs
Publication statusPublished - 2024

Keywords

  • Diffusion of Innovation (DOI) Theory
  • Financial Services Sector
  • Focus Group
  • Open Source Software
  • Technolog y-Organisation-Environment (TOE) Framework

ASJC Scopus subject areas

  • Software

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