TY - JOUR
T1 - Open Source Software Adoption in the Financial Services Industry
T2 - Exploratory Evidence From South Africa
AU - Langerman, Josef
AU - Daramola, Olawande
N1 - Publisher Copyright:
© 2024 IGI Global. All rights reserved.
PY - 2024
Y1 - 2024
N2 - Although OSS has gained traction across industries worldwide, few studies have been reported on OSS adoption in the financial industry and even less in the context of developing countries. This paper presents an exploratory overview of the state of OSS adoption in the financial industry using the case of South Africa as a country with the largest and most developed financial sector in Africa. To achieve this, we conducted a qualitative study that leveraged the Technology-Organisation-Environme nt (TOE) framework, and the Diffusion of Innovation (DOI) theory as theoretical references and used thematic analysis to analyse the data collected from a focus group discussion (FGD) of eight experts from four financial services organisations based in South Africa. The study's findings reveal the state of practice of OSS and the technological, organisational, and environmental factors that affect OSS adoption, and diffusion in financial services organisations in South Africa. We also identified seven research themes that should gain the attention of researchers from now on.
AB - Although OSS has gained traction across industries worldwide, few studies have been reported on OSS adoption in the financial industry and even less in the context of developing countries. This paper presents an exploratory overview of the state of OSS adoption in the financial industry using the case of South Africa as a country with the largest and most developed financial sector in Africa. To achieve this, we conducted a qualitative study that leveraged the Technology-Organisation-Environme nt (TOE) framework, and the Diffusion of Innovation (DOI) theory as theoretical references and used thematic analysis to analyse the data collected from a focus group discussion (FGD) of eight experts from four financial services organisations based in South Africa. The study's findings reveal the state of practice of OSS and the technological, organisational, and environmental factors that affect OSS adoption, and diffusion in financial services organisations in South Africa. We also identified seven research themes that should gain the attention of researchers from now on.
KW - Diffusion of Innovation (DOI) Theory
KW - Financial Services Sector
KW - Focus Group
KW - Open Source Software
KW - Technolog y-Organisation-Environment (TOE) Framework
UR - http://www.scopus.com/inward/record.url?scp=85210298564&partnerID=8YFLogxK
U2 - 10.4018/IJOSSP.356512
DO - 10.4018/IJOSSP.356512
M3 - Article
AN - SCOPUS:85210298564
SN - 1942-3926
VL - 15
JO - International Journal of Open Source Software and Processes
JF - International Journal of Open Source Software and Processes
IS - 1
ER -