Mobile app usage as a dynamic capability in nigerian start-ups

Adebowale Owoseni, Hossana Twinomurinzi

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

4 Citations (Scopus)

Abstract

This paper presents the outcome of a preliminary investigation into the use of mobile apps as a dynamic capability tool by start-up entrepreneurs. 19 business start-ups in Lagos Nigeria were involved in this study, with average enterprise age of 11.5 months in service industry. After strategic use of customized mobile app for 12 weeks, it was observed that average profit, customer-base and staffing increased considerably; affirming the potential of mobile apps at strategically positioning business to meet customer needs, spurring creativity and helping business owners assume multiple roles in the business. The result positively suggests that strategic use of mobile apps has potentials of helping start-ups grow through existence to survival and success.

Original languageEnglish
Title of host publication2016 IST-Africa Conference, IST-Africa 2016
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781905824557
DOIs
Publication statusPublished - 2 Aug 2016
Externally publishedYes
Event2016 IST-Africa Conference, IST-Africa 2016 - Durban, South Africa
Duration: 11 May 201613 May 2016

Publication series

Name2016 IST-Africa Conference, IST-Africa 2016

Conference

Conference2016 IST-Africa Conference, IST-Africa 2016
Country/TerritorySouth Africa
CityDurban
Period11/05/1613/05/16

Keywords

  • Mobile technology
  • business growth
  • business start-ups
  • dynamic capability
  • entrepreneurs
  • innovation
  • mobile app
  • small and medium enterprise (SME)
  • small business

ASJC Scopus subject areas

  • Sociology and Political Science
  • Computer Networks and Communications
  • Communication

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