Millennials’ experiences and satisfaction with chatbots: a study of self-service technology in emerging markets

University of the Western Cape

Research output: Contribution to journal › Article › peer-review

3 Citations (Scopus)

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University of Johannesburg Researcher Publishes New Data on European Business (Millennials' experiences and satisfaction with chatbots: a study of self-service technology in emerging markets)
Langerman, J., Roberts-Lombard, M. & Lubbe, I.
22/04/26
1 item of Media coverage
Press/Media