Lightweight Django-Based Customer Relationship Management System

Riya Mehta; Tanya Soni; Vinayak Sharma; Zil Patel; Prabhat Thakur

doi:10.1007/978-3-031-43145-6_2

Lightweight Django-Based Customer Relationship Management System

Riya Mehta, Tanya Soni, Vinayak Sharma, Zil Patel, Prabhat Thakur

Symbiosis International University

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

This paper’s objective is to present a thorough conceptualization of a project that resembles an online customer query system which offers fundamental customer management services via a user-friendly Graphical User Interface (GUI). In this standalone project, we developed a system that offers existing customers a dashboard from which they add, update, preview, delete, and check their order-related history using technologies like Django and Bootstrap Framework. Added to that, we simplified and eased communication through various methods such as e-mails and WhatsApp. For the user interface of our web-based application, we are using HTML, CSS, and JavaScript.

Original language	English
Title of host publication	Communication, Networks and Computing - 3rd International Conference, CNC 2022, Proceedings
Editors	Ranjeet Singh Tomar, Shekhar Verma, Brijesh Kumar Chaurasia, Vrijendra Singh, Jemal H. Abawajy, Shyam Akashe, Pao-Ann Hsiung, Ramjee Prasad
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	15-26
Number of pages	12
ISBN (Print)	9783031431449
DOIs	https://doi.org/10.1007/978-3-031-43145-6_2
Publication status	Published - 2023
Externally published	Yes
Event	3rd International Conference on Communication, Networks and Computing, CNC 2022 - Gwalior, India Duration: 8 Dec 2022 → 10 Dec 2022

Publication series

Name	Communications in Computer and Information Science
Volume	1894 CCIS
ISSN (Print)	1865-0929
ISSN (Electronic)	1865-0937

Conference

Conference	3rd International Conference on Communication, Networks and Computing, CNC 2022
Country/Territory	India
City	Gwalior
Period	8/12/22 → 10/12/22

Keywords

CRM
CSS
Django framework
HTML
Website
business instrument
company-oriented framework
customer needs
customer satisfaction

ASJC Scopus subject areas

General Computer Science
General Mathematics

Access to Document

10.1007/978-3-031-43145-6_2

Cite this

Mehta, R., Soni, T., Sharma, V., Patel, Z., & Thakur, P. (2023). Lightweight Django-Based Customer Relationship Management System. In R. S. Tomar, S. Verma, B. K. Chaurasia, V. Singh, J. H. Abawajy, S. Akashe, P.-A. Hsiung, & R. Prasad (Eds.), Communication, Networks and Computing - 3rd International Conference, CNC 2022, Proceedings (pp. 15-26). (Communications in Computer and Information Science; Vol. 1894 CCIS). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-031-43145-6_2

Mehta, Riya ; Soni, Tanya ; Sharma, Vinayak et al. / Lightweight Django-Based Customer Relationship Management System. Communication, Networks and Computing - 3rd International Conference, CNC 2022, Proceedings. editor / Ranjeet Singh Tomar ; Shekhar Verma ; Brijesh Kumar Chaurasia ; Vrijendra Singh ; Jemal H. Abawajy ; Shyam Akashe ; Pao-Ann Hsiung ; Ramjee Prasad. Springer Science and Business Media Deutschland GmbH, 2023. pp. 15-26 (Communications in Computer and Information Science).

@inproceedings{134757d23b3b4bb79ba67846eff2f9ce,

title = "Lightweight Django-Based Customer Relationship Management System",

abstract = "This paper{\textquoteright}s objective is to present a thorough conceptualization of a project that resembles an online customer query system which offers fundamental customer management services via a user-friendly Graphical User Interface (GUI). In this standalone project, we developed a system that offers existing customers a dashboard from which they add, update, preview, delete, and check their order-related history using technologies like Django and Bootstrap Framework. Added to that, we simplified and eased communication through various methods such as e-mails and WhatsApp. For the user interface of our web-based application, we are using HTML, CSS, and JavaScript.",

keywords = "CRM, CSS, Django framework, HTML, Website, business instrument, company-oriented framework, customer needs, customer satisfaction",

author = "Riya Mehta and Tanya Soni and Vinayak Sharma and Zil Patel and Prabhat Thakur",

note = "Publisher Copyright: {\textcopyright} 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.; 3rd International Conference on Communication, Networks and Computing, CNC 2022 ; Conference date: 08-12-2022 Through 10-12-2022",

year = "2023",

doi = "10.1007/978-3-031-43145-6_2",

language = "English",

isbn = "9783031431449",

series = "Communications in Computer and Information Science",

publisher = "Springer Science and Business Media Deutschland GmbH",

pages = "15--26",

editor = "Tomar, {Ranjeet Singh} and Shekhar Verma and Chaurasia, {Brijesh Kumar} and Vrijendra Singh and Abawajy, {Jemal H.} and Shyam Akashe and Pao-Ann Hsiung and Ramjee Prasad",

booktitle = "Communication, Networks and Computing - 3rd International Conference, CNC 2022, Proceedings",

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Mehta, R, Soni, T, Sharma, V, Patel, Z & Thakur, P 2023, Lightweight Django-Based Customer Relationship Management System. in RS Tomar, S Verma, BK Chaurasia, V Singh, JH Abawajy, S Akashe, P-A Hsiung & R Prasad (eds), Communication, Networks and Computing - 3rd International Conference, CNC 2022, Proceedings. Communications in Computer and Information Science, vol. 1894 CCIS, Springer Science and Business Media Deutschland GmbH, pp. 15-26, 3rd International Conference on Communication, Networks and Computing, CNC 2022, Gwalior, India, 8/12/22. https://doi.org/10.1007/978-3-031-43145-6_2

Lightweight Django-Based Customer Relationship Management System. / Mehta, Riya; Soni, Tanya; Sharma, Vinayak et al.
Communication, Networks and Computing - 3rd International Conference, CNC 2022, Proceedings. ed. / Ranjeet Singh Tomar; Shekhar Verma; Brijesh Kumar Chaurasia; Vrijendra Singh; Jemal H. Abawajy; Shyam Akashe; Pao-Ann Hsiung; Ramjee Prasad. Springer Science and Business Media Deutschland GmbH, 2023. p. 15-26 (Communications in Computer and Information Science; Vol. 1894 CCIS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Mehta, Riya

AU - Soni, Tanya

AU - Sharma, Vinayak

AU - Patel, Zil

AU - Thakur, Prabhat

PY - 2023

Y1 - 2023

N2 - This paper’s objective is to present a thorough conceptualization of a project that resembles an online customer query system which offers fundamental customer management services via a user-friendly Graphical User Interface (GUI). In this standalone project, we developed a system that offers existing customers a dashboard from which they add, update, preview, delete, and check their order-related history using technologies like Django and Bootstrap Framework. Added to that, we simplified and eased communication through various methods such as e-mails and WhatsApp. For the user interface of our web-based application, we are using HTML, CSS, and JavaScript.

AB - This paper’s objective is to present a thorough conceptualization of a project that resembles an online customer query system which offers fundamental customer management services via a user-friendly Graphical User Interface (GUI). In this standalone project, we developed a system that offers existing customers a dashboard from which they add, update, preview, delete, and check their order-related history using technologies like Django and Bootstrap Framework. Added to that, we simplified and eased communication through various methods such as e-mails and WhatsApp. For the user interface of our web-based application, we are using HTML, CSS, and JavaScript.

KW - CRM

KW - CSS

KW - Django framework

KW - HTML

KW - Website

KW - business instrument

KW - company-oriented framework

KW - customer needs

KW - customer satisfaction

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M3 - Conference contribution

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SN - 9783031431449

T3 - Communications in Computer and Information Science

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BT - Communication, Networks and Computing - 3rd International Conference, CNC 2022, Proceedings

A2 - Tomar, Ranjeet Singh

A2 - Verma, Shekhar

A2 - Chaurasia, Brijesh Kumar

A2 - Singh, Vrijendra

A2 - Abawajy, Jemal H.

A2 - Akashe, Shyam

A2 - Hsiung, Pao-Ann

A2 - Prasad, Ramjee

PB - Springer Science and Business Media Deutschland GmbH

T2 - 3rd International Conference on Communication, Networks and Computing, CNC 2022

Y2 - 8 December 2022 through 10 December 2022

ER -

Mehta R, Soni T, Sharma V, Patel Z, Thakur P. Lightweight Django-Based Customer Relationship Management System. In Tomar RS, Verma S, Chaurasia BK, Singh V, Abawajy JH, Akashe S, Hsiung PA, Prasad R, editors, Communication, Networks and Computing - 3rd International Conference, CNC 2022, Proceedings. Springer Science and Business Media Deutschland GmbH. 2023. p. 15-26. (Communications in Computer and Information Science). doi: 10.1007/978-3-031-43145-6_2

Lightweight Django-Based Customer Relationship Management System

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Keywords

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