Leveraging Six Sigma DMAIC for Lean Implementation in Mechanical Workshops

This study implemented a Lean Six Sigma (LSS) methodology to enhance the productivity of the mechanical and industrial engineering technology workshops of an international higher education institution. The efficiency and effectiveness of the engineering workshops were often compromised by poor housekeeping and operational practices, which resulted in incomplete tasks, long operational and activity times, disorganized tools, cluttered workspaces, and a lack of systematic processes for managing materials. These issues led to waste in the form of lost time, unnecessary movement, and safety risks. This eventually affected the overall productivity of the workshops. Following the combination of the Define, Measure, Analyze, Improve, and Control (DMAIC) methodology of Six Sigma with Lean manufacturing, the investigation was conducted in two parts. The first part of this research mainly consisted of measuring the existing state of the three workshops to map the process and frame issues and origins of variations. During the second part of this study, the focus shifted towards Lean thinking while applying the chosen Lean Six Sigma (LSS) tools. Implementation revealed several benefits in the workshops during each phase of DMAIC. A Plan–Do–Check–Act (PDCA) continuous improvement board was installed in the main workshop to promote continuous improvement and sustainability. The process capability increased for the main workshop and welding laboratory, which shows an increase in service and performance standards after LSS implementation. For the main workshop, the process capability ‘Cp’ increased from 0.33 to 1.24 and the process capability index (Cpk) increased from 0.26 to 0.99. The process capability index (Cpk) for the main workshop increased; however, it did not reach the value of 1.33 due to the computer workstation installation not being completed during the study. The welding laboratory showed an increased ‘Cp’ from 0.67 to 2.13, and the process capability index (Cpk) increased from 0.18 to 1.34. The layout of the workshop office was improved to support efficient workflow by providing easy access to frequently used resources while keeping movement paths clear, thereby minimizing interruptions and promoting productivity. As a result, machines and tools were used more productively and operation times decreased. The mechanical workshops can continue increasing their process capability by following the outcomes and findings of the current study, leading to sustainable quality, efficiency, and operational reliability improvements.