Key Success Factors for Supply Chain Sustainability in COVID-19 Pandemic: An ISM Approach

Surajit Bag; Peter Kilbourn; Noleen Pisa; Mihalis Giannakis

doi:10.1007/978-3-030-85910-7_76

Key Success Factors for Supply Chain Sustainability in COVID-19 Pandemic: An ISM Approach

Surajit Bag
, Peter Kilbourn
, Noleen Pisa
, Mihalis Giannakis

Transport and Supply Chain Management

Audencia Business School

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

18 Citations (Scopus)

Abstract

The COVID-19 pandemic has resulted in major disruptions to businesses, supply chains and economies alike. The negative effects of the pandemic are yet to be fully realised. In this study, we aimed to reflect on and explore strategies for supply chain sustainability in the face of business downturn caused by the COVID-19 pandemic. The focus of this study is the heavy engineering industry in South Africa as it relies on a global supply chain network. The paper begins with a brief introduction of negative effects of COVID-19 on supply chains followed by the research questions that drives this study. We used a literature review to select the critical success factors which were further refined using experts’ opinion. These factors subsequently, were used as input to an interpretive structural modeling (ISM) technique. The ISM model yielded some interesting findings that can aid organizations in building resilient supply chains that are sustainable in nature. We conclude that organizations need to develop a culture of collaboration; since greater collaboration among value chain members is required to create a more resilient supply chain.

Original language	English
Title of host publication	Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems - IFIP WG 5.7 International Conference, APMS 2021, Proceedings
Editors	Alexandre Dolgui, Alain Bernard, David Lemoine, Gregor von Cieminski, David Romero
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	724-733
Number of pages	10
ISBN (Print)	9783030859091
DOIs	https://doi.org/10.1007/978-3-030-85910-7_76
Publication status	Published - 2021
Event	IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2021 - Nantes, France Duration: 5 Sept 2021 → 9 Sept 2021

Publication series

Name	IFIP Advances in Information and Communication Technology
Volume	633 IFIP
ISSN (Print)	1868-4238
ISSN (Electronic)	1868-422X

Conference

Conference	IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2021
Country/Territory	France
City	Nantes
Period	5/09/21 → 9/09/21

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure
SDG 10 Reduced Inequalities
SDG 12 Responsible Consumption and Production
SDG 17 Partnerships for the Goals

Keywords

COVID-19
Critical success factors
ISM
Pandemic
Supply chain
Sustainability

ASJC Scopus subject areas

Information Systems
Computer Networks and Communications
Information Systems and Management

Access to Document

10.1007/978-3-030-85910-7_76

Cite this

Bag, S., Kilbourn, P., Pisa, N., & Giannakis, M. (2021). Key Success Factors for Supply Chain Sustainability in COVID-19 Pandemic: An ISM Approach. In A. Dolgui, A. Bernard, D. Lemoine, G. von Cieminski, & D. Romero (Eds.), Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems - IFIP WG 5.7 International Conference, APMS 2021, Proceedings (pp. 724-733). (IFIP Advances in Information and Communication Technology; Vol. 633 IFIP). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-030-85910-7_76

Bag, Surajit ; Kilbourn, Peter ; Pisa, Noleen et al. / Key Success Factors for Supply Chain Sustainability in COVID-19 Pandemic : An ISM Approach. Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems - IFIP WG 5.7 International Conference, APMS 2021, Proceedings. editor / Alexandre Dolgui ; Alain Bernard ; David Lemoine ; Gregor von Cieminski ; David Romero. Springer Science and Business Media Deutschland GmbH, 2021. pp. 724-733 (IFIP Advances in Information and Communication Technology).

@inproceedings{5e41e17020c241a0885abd2c7b348910,

title = "Key Success Factors for Supply Chain Sustainability in COVID-19 Pandemic: An ISM Approach",

abstract = "The COVID-19 pandemic has resulted in major disruptions to businesses, supply chains and economies alike. The negative effects of the pandemic are yet to be fully realised. In this study, we aimed to reflect on and explore strategies for supply chain sustainability in the face of business downturn caused by the COVID-19 pandemic. The focus of this study is the heavy engineering industry in South Africa as it relies on a global supply chain network. The paper begins with a brief introduction of negative effects of COVID-19 on supply chains followed by the research questions that drives this study. We used a literature review to select the critical success factors which were further refined using experts{\textquoteright} opinion. These factors subsequently, were used as input to an interpretive structural modeling (ISM) technique. The ISM model yielded some interesting findings that can aid organizations in building resilient supply chains that are sustainable in nature. We conclude that organizations need to develop a culture of collaboration; since greater collaboration among value chain members is required to create a more resilient supply chain.",

keywords = "COVID-19, Critical success factors, ISM, Pandemic, Supply chain, Sustainability",

author = "Surajit Bag and Peter Kilbourn and Noleen Pisa and Mihalis Giannakis",

note = "Publisher Copyright: {\textcopyright} 2021, IFIP International Federation for Information Processing.; IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2021 ; Conference date: 05-09-2021 Through 09-09-2021",

year = "2021",

doi = "10.1007/978-3-030-85910-7\_76",

language = "English",

isbn = "9783030859091",

series = "IFIP Advances in Information and Communication Technology",

publisher = "Springer Science and Business Media Deutschland GmbH",

pages = "724--733",

editor = "Alexandre Dolgui and Alain Bernard and David Lemoine and \{von Cieminski\}, Gregor and David Romero",

booktitle = "Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems - IFIP WG 5.7 International Conference, APMS 2021, Proceedings",

address = "Germany",

}

Bag, S , Kilbourn, P , Pisa, N & Giannakis, M 2021, Key Success Factors for Supply Chain Sustainability in COVID-19 Pandemic: An ISM Approach. in A Dolgui, A Bernard, D Lemoine, G von Cieminski & D Romero (eds), Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems - IFIP WG 5.7 International Conference, APMS 2021, Proceedings. IFIP Advances in Information and Communication Technology, vol. 633 IFIP, Springer Science and Business Media Deutschland GmbH, pp. 724-733, IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2021, Nantes, France, 5/09/21. https://doi.org/10.1007/978-3-030-85910-7_76

Key Success Factors for Supply Chain Sustainability in COVID-19 Pandemic: An ISM Approach. / Bag, Surajit ; Kilbourn, Peter ; Pisa, Noleen et al.
Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems - IFIP WG 5.7 International Conference, APMS 2021, Proceedings. ed. / Alexandre Dolgui; Alain Bernard; David Lemoine; Gregor von Cieminski; David Romero. Springer Science and Business Media Deutschland GmbH, 2021. p. 724-733 (IFIP Advances in Information and Communication Technology; Vol. 633 IFIP).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Key Success Factors for Supply Chain Sustainability in COVID-19 Pandemic

T2 - IFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2021

AU - Bag, Surajit

AU - Kilbourn, Peter

AU - Pisa, Noleen

AU - Giannakis, Mihalis

PY - 2021

Y1 - 2021

N2 - The COVID-19 pandemic has resulted in major disruptions to businesses, supply chains and economies alike. The negative effects of the pandemic are yet to be fully realised. In this study, we aimed to reflect on and explore strategies for supply chain sustainability in the face of business downturn caused by the COVID-19 pandemic. The focus of this study is the heavy engineering industry in South Africa as it relies on a global supply chain network. The paper begins with a brief introduction of negative effects of COVID-19 on supply chains followed by the research questions that drives this study. We used a literature review to select the critical success factors which were further refined using experts’ opinion. These factors subsequently, were used as input to an interpretive structural modeling (ISM) technique. The ISM model yielded some interesting findings that can aid organizations in building resilient supply chains that are sustainable in nature. We conclude that organizations need to develop a culture of collaboration; since greater collaboration among value chain members is required to create a more resilient supply chain.

AB - The COVID-19 pandemic has resulted in major disruptions to businesses, supply chains and economies alike. The negative effects of the pandemic are yet to be fully realised. In this study, we aimed to reflect on and explore strategies for supply chain sustainability in the face of business downturn caused by the COVID-19 pandemic. The focus of this study is the heavy engineering industry in South Africa as it relies on a global supply chain network. The paper begins with a brief introduction of negative effects of COVID-19 on supply chains followed by the research questions that drives this study. We used a literature review to select the critical success factors which were further refined using experts’ opinion. These factors subsequently, were used as input to an interpretive structural modeling (ISM) technique. The ISM model yielded some interesting findings that can aid organizations in building resilient supply chains that are sustainable in nature. We conclude that organizations need to develop a culture of collaboration; since greater collaboration among value chain members is required to create a more resilient supply chain.

KW - COVID-19

KW - Critical success factors

KW - ISM

KW - Pandemic

KW - Supply chain

KW - Sustainability

UR - https://www.scopus.com/pages/publications/85115268790

U2 - 10.1007/978-3-030-85910-7_76

DO - 10.1007/978-3-030-85910-7_76

M3 - Conference contribution

AN - SCOPUS:85115268790

SN - 9783030859091

T3 - IFIP Advances in Information and Communication Technology

SP - 724

EP - 733

BT - Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems - IFIP WG 5.7 International Conference, APMS 2021, Proceedings

A2 - Dolgui, Alexandre

A2 - Bernard, Alain

A2 - Lemoine, David

A2 - von Cieminski, Gregor

A2 - Romero, David

PB - Springer Science and Business Media Deutschland GmbH

Y2 - 5 September 2021 through 9 September 2021

ER -

Bag S , Kilbourn P , Pisa N, Giannakis M. Key Success Factors for Supply Chain Sustainability in COVID-19 Pandemic: An ISM Approach. In Dolgui A, Bernard A, Lemoine D, von Cieminski G, Romero D, editors, Advances in Production Management Systems. Artificial Intelligence for Sustainable and Resilient Production Systems - IFIP WG 5.7 International Conference, APMS 2021, Proceedings. Springer Science and Business Media Deutschland GmbH. 2021. p. 724-733. (IFIP Advances in Information and Communication Technology). doi: 10.1007/978-3-030-85910-7_76

Key Success Factors for Supply Chain Sustainability in COVID-19 Pandemic: An ISM Approach

Abstract

Publication series

Conference

UN SDGs

Keywords

ASJC Scopus subject areas

Access to Document

Other files and links

Fingerprint

Cite this