Investigating the influence of IT inaccessibility and social pressure on employees shadow cloud IT usage during the COVID-19 pandemic MCO period

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)

Abstract

The sudden massive reliance of organisations on cloud IT systems has led to increased shadow cloud IT systems usage among employees during the COVID-19 pandemic global lockdown. The purpose of this study is to empirically examine the correlation between organisational structural factors on employee’s shadow cloud IT usage during the MCO period. This research follows the quantitative approach design. The respondents are employees, and data collection was carried out using the online survey method. Data analysis was carried out using SPSS and PLS-SEM. The result shows that IT inaccessibility and social pressure directly correlate with employee’s shadow cloud IT usage as many employees lack access to official IT tools while working from home. The implication of this reflects that many organisations have a higher risk of information systems infiltration, increased exposure to security threats, and data breaches due to the increased employee interactions with shadow cloud IT systems.

Original languageEnglish
Pages (from-to)495-522
Number of pages28
JournalInternational Journal of Business Information Systems
Volume47
Issue number4
DOIs
Publication statusPublished - 2024
Externally publishedYes

Keywords

  • cloud information systems
  • COVID-19 pandemic
  • IT inaccessibility
  • MCO
  • movement control order
  • shadow cloud IT
  • social pressure
  • strain theory

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems and Management
  • Management of Technology and Innovation

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