Innovation Strategies to Counter Client-Led Business Disruption

Anne Marie Van Wyk; Jan Harm C. Pretorius; Leon Pretorius

doi:10.23919/PICMET53225.2022.9882801

Innovation Strategies to Counter Client-Led Business Disruption

Anne Marie Van Wyk
, Jan Harm C. Pretorius
, Leon Pretorius

Postgraduate School of Engineering Management

University of Johannesburg

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

The availability of big data, supported by advanced technologies, has given rise to a more informed and empowered global consumer, resulting in extreme pressure on organisations to continuously find new innovative ways to serve these clients. When operating under tough economic conditions companies tend to challenge the timing of innovative initiatives. The truth is that they simply have no choice. Clients now have more information and more choices than ever and an ever-growing list of demands and expectations. Simultaneously, there is increased competition for the same share of wallet. They must rise to the challenge, gear up for the battle and understand that they need to innovate and operate differently to survive. Qualitative research was conducted to assess the impact of client-led business disruption on a diverse and decentralised international logistics solutions organisation. This article will detail the proposed strategies that were derived from the business experience of the authors, to not only counter the threats of the client-led disruption, but also to embrace the opportunities that this will create for the organisation.

Original language	English
Title of host publication	PICMET 2022 - Portland International Conference on Management of Engineering and Technology
Subtitle of host publication	Technology Management and Leadership in Digital Transformation - Looking Ahead to Post-COVID Era, Proceedings
Editors	Dundar F. Kocaoglu, Timothy R. Anderson, Dilek Cetindamar Kozanoglu, Kiyoshi Niwa, Harm-Jan Steenhuis
Publisher	Institute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)	9781890843410
DOIs	https://doi.org/10.23919/PICMET53225.2022.9882801
Publication status	Published - 2022
Event	2022 Portland International Conference on Management of Engineering and Technology, PICMET 2022 - Portland, United States Duration: 7 Aug 2022 → 11 Aug 2022

Publication series

Name	PICMET 2022 - Portland International Conference on Management of Engineering and Technology: Technology Management and Leadership in Digital Transformation - Looking Ahead to Post-COVID Era, Proceedings

Conference

Conference	2022 Portland International Conference on Management of Engineering and Technology, PICMET 2022
Country/Territory	United States
City	Portland
Period	7/08/22 → 11/08/22

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

ASJC Scopus subject areas

Management of Technology and Innovation
Strategy and Management
Computer Science Applications
Engineering (miscellaneous)

Access to Document

10.23919/PICMET53225.2022.9882801

Cite this

Wyk, A. M. V., Pretorius, J. H. C., & Pretorius, L. (2022). Innovation Strategies to Counter Client-Led Business Disruption. In D. F. Kocaoglu, T. R. Anderson, D. C. Kozanoglu, K. Niwa, & H.-J. Steenhuis (Eds.), PICMET 2022 - Portland International Conference on Management of Engineering and Technology: Technology Management and Leadership in Digital Transformation - Looking Ahead to Post-COVID Era, Proceedings (PICMET 2022 - Portland International Conference on Management of Engineering and Technology: Technology Management and Leadership in Digital Transformation - Looking Ahead to Post-COVID Era, Proceedings). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.23919/PICMET53225.2022.9882801

Wyk, Anne Marie Van ; Pretorius, Jan Harm C. ; Pretorius, Leon. / Innovation Strategies to Counter Client-Led Business Disruption. PICMET 2022 - Portland International Conference on Management of Engineering and Technology: Technology Management and Leadership in Digital Transformation - Looking Ahead to Post-COVID Era, Proceedings. editor / Dundar F. Kocaoglu ; Timothy R. Anderson ; Dilek Cetindamar Kozanoglu ; Kiyoshi Niwa ; Harm-Jan Steenhuis. Institute of Electrical and Electronics Engineers Inc., 2022. (PICMET 2022 - Portland International Conference on Management of Engineering and Technology: Technology Management and Leadership in Digital Transformation - Looking Ahead to Post-COVID Era, Proceedings).

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title = "Innovation Strategies to Counter Client-Led Business Disruption",

abstract = "The availability of big data, supported by advanced technologies, has given rise to a more informed and empowered global consumer, resulting in extreme pressure on organisations to continuously find new innovative ways to serve these clients. When operating under tough economic conditions companies tend to challenge the timing of innovative initiatives. The truth is that they simply have no choice. Clients now have more information and more choices than ever and an ever-growing list of demands and expectations. Simultaneously, there is increased competition for the same share of wallet. They must rise to the challenge, gear up for the battle and understand that they need to innovate and operate differently to survive. Qualitative research was conducted to assess the impact of client-led business disruption on a diverse and decentralised international logistics solutions organisation. This article will detail the proposed strategies that were derived from the business experience of the authors, to not only counter the threats of the client-led disruption, but also to embrace the opportunities that this will create for the organisation.",

author = "Wyk, \{Anne Marie Van\} and Pretorius, \{Jan Harm C.\} and Leon Pretorius",

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doi = "10.23919/PICMET53225.2022.9882801",

language = "English",

series = "PICMET 2022 - Portland International Conference on Management of Engineering and Technology: Technology Management and Leadership in Digital Transformation - Looking Ahead to Post-COVID Era, Proceedings",

publisher = "Institute of Electrical and Electronics Engineers Inc.",

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Wyk, AMV, Pretorius, JHC & Pretorius, L 2022, Innovation Strategies to Counter Client-Led Business Disruption. in DF Kocaoglu, TR Anderson, DC Kozanoglu, K Niwa & H-J Steenhuis (eds), PICMET 2022 - Portland International Conference on Management of Engineering and Technology: Technology Management and Leadership in Digital Transformation - Looking Ahead to Post-COVID Era, Proceedings. PICMET 2022 - Portland International Conference on Management of Engineering and Technology: Technology Management and Leadership in Digital Transformation - Looking Ahead to Post-COVID Era, Proceedings, Institute of Electrical and Electronics Engineers Inc., 2022 Portland International Conference on Management of Engineering and Technology, PICMET 2022, Portland, United States, 7/08/22. https://doi.org/10.23919/PICMET53225.2022.9882801

Innovation Strategies to Counter Client-Led Business Disruption. / Wyk, Anne Marie Van; Pretorius, Jan Harm C.; Pretorius, Leon.
PICMET 2022 - Portland International Conference on Management of Engineering and Technology: Technology Management and Leadership in Digital Transformation - Looking Ahead to Post-COVID Era, Proceedings. ed. / Dundar F. Kocaoglu; Timothy R. Anderson; Dilek Cetindamar Kozanoglu; Kiyoshi Niwa; Harm-Jan Steenhuis. Institute of Electrical and Electronics Engineers Inc., 2022. (PICMET 2022 - Portland International Conference on Management of Engineering and Technology: Technology Management and Leadership in Digital Transformation - Looking Ahead to Post-COVID Era, Proceedings).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Innovation Strategies to Counter Client-Led Business Disruption

AU - Wyk, Anne Marie Van

AU - Pretorius, Jan Harm C.

AU - Pretorius, Leon

PY - 2022

Y1 - 2022

N2 - The availability of big data, supported by advanced technologies, has given rise to a more informed and empowered global consumer, resulting in extreme pressure on organisations to continuously find new innovative ways to serve these clients. When operating under tough economic conditions companies tend to challenge the timing of innovative initiatives. The truth is that they simply have no choice. Clients now have more information and more choices than ever and an ever-growing list of demands and expectations. Simultaneously, there is increased competition for the same share of wallet. They must rise to the challenge, gear up for the battle and understand that they need to innovate and operate differently to survive. Qualitative research was conducted to assess the impact of client-led business disruption on a diverse and decentralised international logistics solutions organisation. This article will detail the proposed strategies that were derived from the business experience of the authors, to not only counter the threats of the client-led disruption, but also to embrace the opportunities that this will create for the organisation.

AB - The availability of big data, supported by advanced technologies, has given rise to a more informed and empowered global consumer, resulting in extreme pressure on organisations to continuously find new innovative ways to serve these clients. When operating under tough economic conditions companies tend to challenge the timing of innovative initiatives. The truth is that they simply have no choice. Clients now have more information and more choices than ever and an ever-growing list of demands and expectations. Simultaneously, there is increased competition for the same share of wallet. They must rise to the challenge, gear up for the battle and understand that they need to innovate and operate differently to survive. Qualitative research was conducted to assess the impact of client-led business disruption on a diverse and decentralised international logistics solutions organisation. This article will detail the proposed strategies that were derived from the business experience of the authors, to not only counter the threats of the client-led disruption, but also to embrace the opportunities that this will create for the organisation.

UR - https://www.scopus.com/pages/publications/85139158173

U2 - 10.23919/PICMET53225.2022.9882801

DO - 10.23919/PICMET53225.2022.9882801

M3 - Conference contribution

AN - SCOPUS:85139158173

T3 - PICMET 2022 - Portland International Conference on Management of Engineering and Technology: Technology Management and Leadership in Digital Transformation - Looking Ahead to Post-COVID Era, Proceedings

BT - PICMET 2022 - Portland International Conference on Management of Engineering and Technology

A2 - Kocaoglu, Dundar F.

A2 - Anderson, Timothy R.

A2 - Kozanoglu, Dilek Cetindamar

A2 - Niwa, Kiyoshi

A2 - Steenhuis, Harm-Jan

PB - Institute of Electrical and Electronics Engineers Inc.

T2 - 2022 Portland International Conference on Management of Engineering and Technology, PICMET 2022

Y2 - 7 August 2022 through 11 August 2022

ER -

Wyk AMV, Pretorius JHC, Pretorius L. Innovation Strategies to Counter Client-Led Business Disruption. In Kocaoglu DF, Anderson TR, Kozanoglu DC, Niwa K, Steenhuis HJ, editors, PICMET 2022 - Portland International Conference on Management of Engineering and Technology: Technology Management and Leadership in Digital Transformation - Looking Ahead to Post-COVID Era, Proceedings. Institute of Electrical and Electronics Engineers Inc. 2022. (PICMET 2022 - Portland International Conference on Management of Engineering and Technology: Technology Management and Leadership in Digital Transformation - Looking Ahead to Post-COVID Era, Proceedings). doi: 10.23919/PICMET53225.2022.9882801

Innovation Strategies to Counter Client-Led Business Disruption

Abstract

Publication series

Conference

UN SDGs

ASJC Scopus subject areas

Access to Document

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