TY - GEN
T1 - Innovation Strategies to Counter Client-Led Business Disruption
AU - Wyk, Anne Marie Van
AU - Pretorius, Jan Harm C.
AU - Pretorius, Leon
N1 - Publisher Copyright:
© 2022 PICMET.
PY - 2022
Y1 - 2022
N2 - The availability of big data, supported by advanced technologies, has given rise to a more informed and empowered global consumer, resulting in extreme pressure on organisations to continuously find new innovative ways to serve these clients. When operating under tough economic conditions companies tend to challenge the timing of innovative initiatives. The truth is that they simply have no choice. Clients now have more information and more choices than ever and an ever-growing list of demands and expectations. Simultaneously, there is increased competition for the same share of wallet. They must rise to the challenge, gear up for the battle and understand that they need to innovate and operate differently to survive. Qualitative research was conducted to assess the impact of client-led business disruption on a diverse and decentralised international logistics solutions organisation. This article will detail the proposed strategies that were derived from the business experience of the authors, to not only counter the threats of the client-led disruption, but also to embrace the opportunities that this will create for the organisation.
AB - The availability of big data, supported by advanced technologies, has given rise to a more informed and empowered global consumer, resulting in extreme pressure on organisations to continuously find new innovative ways to serve these clients. When operating under tough economic conditions companies tend to challenge the timing of innovative initiatives. The truth is that they simply have no choice. Clients now have more information and more choices than ever and an ever-growing list of demands and expectations. Simultaneously, there is increased competition for the same share of wallet. They must rise to the challenge, gear up for the battle and understand that they need to innovate and operate differently to survive. Qualitative research was conducted to assess the impact of client-led business disruption on a diverse and decentralised international logistics solutions organisation. This article will detail the proposed strategies that were derived from the business experience of the authors, to not only counter the threats of the client-led disruption, but also to embrace the opportunities that this will create for the organisation.
UR - http://www.scopus.com/inward/record.url?scp=85139158173&partnerID=8YFLogxK
U2 - 10.23919/PICMET53225.2022.9882801
DO - 10.23919/PICMET53225.2022.9882801
M3 - Conference contribution
AN - SCOPUS:85139158173
T3 - PICMET 2022 - Portland International Conference on Management of Engineering and Technology: Technology Management and Leadership in Digital Transformation - Looking Ahead to Post-COVID Era, Proceedings
BT - PICMET 2022 - Portland International Conference on Management of Engineering and Technology
A2 - Kocaoglu, Dundar F.
A2 - Anderson, Timothy R.
A2 - Kozanoglu, Dilek Cetindamar
A2 - Niwa, Kiyoshi
A2 - Steenhuis, Harm-Jan
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 2022 Portland International Conference on Management of Engineering and Technology, PICMET 2022
Y2 - 7 August 2022 through 11 August 2022
ER -
