Indicators of Quality Assurance in Higher Learning Institutions: A Review

B. G. Mwanza, T. T. Kambikambi, C. Mbohwa

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Changes in the provision of education and the drive to meet the sustainable development goals in education has contributed to the establishment of higher learning institutions. To support these developments, the emphasis on quality assurance (QA) in these higher learning institutions has triggered QA assessments and monitoring. The purpose of this study was to review the indicators of QA in higher learning institutions. Based on the concepts on which QA is examined in higher learning institutions, a methodology was adopted. A number of key indicators at the input, process and outcome concept of QA examination have been revealed. These indicators are relevant to implement in existing and new QA systems of higher learning institutions. To policy makers, government and regulators, the study provides insights on the development of QA assessment and monitoring tools. The identified indicators of QA and the proposed QA framework can be reengineered in QA systems of higher learning institutions of different contexts.

Original languageEnglish
Title of host publication2019 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2019
PublisherIEEE Computer Society
Pages1012-1016
Number of pages5
ISBN (Electronic)9781728138046
DOIs
Publication statusPublished - Dec 2019
Event2019 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2019 - Macao, Macao
Duration: 15 Dec 201918 Dec 2019

Publication series

NameIEEE International Conference on Industrial Engineering and Engineering Management
ISSN (Print)2157-3611
ISSN (Electronic)2157-362X

Conference

Conference2019 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2019
Country/TerritoryMacao
CityMacao
Period15/12/1918/12/19

Keywords

  • Assessment
  • Education
  • Indicators
  • Management
  • Monitoring
  • Quality Assurance

ASJC Scopus subject areas

  • Business, Management and Accounting (miscellaneous)
  • Industrial and Manufacturing Engineering
  • Safety, Risk, Reliability and Quality

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