Impact of stakeholder engagement on performance of construction projects in lusaka district

In spite of the many studies on the role of stakeholders’ engagement in road construction projects in Zambia, little is known about their impact on performance. One pertinent issue was to address the challenge of ineffective stakeholders’ engagement in road construction projects by way of considering stakeholders’ needs and expectations prior to commencement of project implementation. This study was undertaken with the intention to evaluate the impact of stakeholders’ engagement on performance of road construction projects in Lusaka District under the L400 roads project. The study’s aim was achieved through the assessment of relationships between stakeholder engagement and the three performance parameters namely; project cost, project schedule and project specifications. The research approach that was adopted was a quantitative with descriptive research design. Both primary and secondary data were collected using a semi structured questionnaire which gave a 98% response rate. Findings revealed presence of a strong and positive correlation between stakeholder engagement and project schedule also between stakeholder engagement and project specifications. Results also showed that stakeholder’s engagement was strongly but negatively correlated to project cost. A model was recommended for the development and adoption in the management of stakeholders during road construction projects with room for future improvement.