TY - GEN
T1 - Impact of stakeholder engagement on performance of construction projects in lusaka district
AU - Mambwe, Mwewa
AU - Mwanaumo, Erastus Mishengu
AU - Nsefu, Michael Kalumbu
AU - Sakala, Nicholas
N1 - Publisher Copyright:
© IEOM Society International.
PY - 2020
Y1 - 2020
N2 - In spite of the many studies on the role of stakeholders’ engagement in road construction projects in Zambia, little is known about their impact on performance. One pertinent issue was to address the challenge of ineffective stakeholders’ engagement in road construction projects by way of considering stakeholders’ needs and expectations prior to commencement of project implementation. This study was undertaken with the intention to evaluate the impact of stakeholders’ engagement on performance of road construction projects in Lusaka District under the L400 roads project. The study’s aim was achieved through the assessment of relationships between stakeholder engagement and the three performance parameters namely; project cost, project schedule and project specifications. The research approach that was adopted was a quantitative with descriptive research design. Both primary and secondary data were collected using a semi structured questionnaire which gave a 98% response rate. Findings revealed presence of a strong and positive correlation between stakeholder engagement and project schedule also between stakeholder engagement and project specifications. Results also showed that stakeholder’s engagement was strongly but negatively correlated to project cost. A model was recommended for the development and adoption in the management of stakeholders during road construction projects with room for future improvement.
AB - In spite of the many studies on the role of stakeholders’ engagement in road construction projects in Zambia, little is known about their impact on performance. One pertinent issue was to address the challenge of ineffective stakeholders’ engagement in road construction projects by way of considering stakeholders’ needs and expectations prior to commencement of project implementation. This study was undertaken with the intention to evaluate the impact of stakeholders’ engagement on performance of road construction projects in Lusaka District under the L400 roads project. The study’s aim was achieved through the assessment of relationships between stakeholder engagement and the three performance parameters namely; project cost, project schedule and project specifications. The research approach that was adopted was a quantitative with descriptive research design. Both primary and secondary data were collected using a semi structured questionnaire which gave a 98% response rate. Findings revealed presence of a strong and positive correlation between stakeholder engagement and project schedule also between stakeholder engagement and project specifications. Results also showed that stakeholder’s engagement was strongly but negatively correlated to project cost. A model was recommended for the development and adoption in the management of stakeholders during road construction projects with room for future improvement.
KW - Project Cost
KW - Project Model
KW - Project Schedule
KW - Project Specification
KW - Stakeholder Engagement
UR - http://www.scopus.com/inward/record.url?scp=85105550379&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:85105550379
SN - 9781792361234
T3 - Proceedings of the International Conference on Industrial Engineering and Operations Management
SP - 1396
EP - 1407
BT - Proceedings of the 2nd African International Conference on Industrial Engineering and Operations Management, 2020
PB - IEOM Society
T2 - 2nd African International Conference on Industrial Engineering and Operations Management, IEOM 2020
Y2 - 7 December 2020 through 10 December 2020
ER -
