Human factor based conceptual framework for construction business marketing

Jonas Yankah, Clinton Aigbavboa, Wellington Thwala

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Citation (Scopus)

Abstract

The absence of human related factors in extant construction marketing frameworks appears to have limited their applicability to construction marketing management. This paper identifies and examines human related factors relevant to construction marketing to shows why they are critical success factors for marketing in construction. This paper seeks to bridge the human factor gaps in extant construction marketing frameworks by merging human related factors which are marketing acceptance and behaviour toward marketing to existing frameworks which are predominantly strategic management factors as a compliment. The paper adopts a descriptive research design which is supplemented with literature review as the method to identify and summarize the factors to show the gaps in existing knowledge on the subject. It was found that the resultant framework is a conglomerate of factors that contribute to existing frameworks to improve upon the gaps inherent in construction marketing. This amalgamated framework is adequate in addressing challenges with existing construction marketing frameworks. Construction marketing researchers will find this framework useful in examining human factor related aspects of construction marketing.

Original languageEnglish
Title of host publicationAdvances in Human Factors, Business Management and Leadership - Proceedings of the AHFE 2017 International Conferences on Human Factors in Management and Leadership, and Business Management and Society
EditorsTibor Barath, Jussi Ilari Kantola, Salman Nazir
PublisherSpringer Verlag
Pages279-289
Number of pages11
ISBN (Print)9783319603711
DOIs
Publication statusPublished - 2018
EventAHFE 2017 International Conferences on Human Factors in Management and Leadership, and Business Management and Society, 2017 - Los Angeles, United States
Duration: 17 Jul 201721 Jul 2017

Publication series

NameAdvances in Intelligent Systems and Computing
Volume594
ISSN (Print)2194-5357

Conference

ConferenceAHFE 2017 International Conferences on Human Factors in Management and Leadership, and Business Management and Society, 2017
Country/TerritoryUnited States
CityLos Angeles
Period17/07/1721/07/17

Keywords

  • Construction business
  • Construction education
  • Framework
  • Human factors
  • Marketing

ASJC Scopus subject areas

  • Control and Systems Engineering
  • General Computer Science

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