TY - GEN
T1 - How important are Chatbots within Engineering Education? A literature-based review from 2011 to 2023
AU - Maladzhi, Rendani Wilson
AU - Tsoeu, Mohohlo
AU - Mthombeni, Nomcebo
AU - Moloi, Katleho
AU - Mashifana, Tebogo
AU - Nemavhola, Fulufhelo
N1 - Publisher Copyright:
© 2023 IEEE.
PY - 2023
Y1 - 2023
N2 - Over the years, the emergence of the fourth industrial revolution has brought a much-needed transition within the education sector. COVID-19 has contributed immensely on how teaching and learning is currently evolving. Most of the traditional face-to-face institutions found themselves utilizing technology to enhance teaching and learning activities. Technological tools brought amongst others, artificial intelligence that is currently dictating the direction of education system. Chatbots amongst others found its space within teaching and learning, allowing both students and academics to find education interesting. The current study evaluated the existence of Chatbots in engineering education fraternity by carrying out a literature-based review method focusing 2011 until recent. The findings of the study revealed that Chatbots were spotted as early as 2008 within the engineering education. It continued to make headways in various engineering modules such as Thermodynamics, Design Engineering, as well as in the administration of teaching and learning itself. In conclusion, the challenges and concerns associated with AI chatbots in education underscore the need for a nuanced and balanced approach. Ethical considerations, including data privacy and algorithmic bias, must be carefully navigated.
AB - Over the years, the emergence of the fourth industrial revolution has brought a much-needed transition within the education sector. COVID-19 has contributed immensely on how teaching and learning is currently evolving. Most of the traditional face-to-face institutions found themselves utilizing technology to enhance teaching and learning activities. Technological tools brought amongst others, artificial intelligence that is currently dictating the direction of education system. Chatbots amongst others found its space within teaching and learning, allowing both students and academics to find education interesting. The current study evaluated the existence of Chatbots in engineering education fraternity by carrying out a literature-based review method focusing 2011 until recent. The findings of the study revealed that Chatbots were spotted as early as 2008 within the engineering education. It continued to make headways in various engineering modules such as Thermodynamics, Design Engineering, as well as in the administration of teaching and learning itself. In conclusion, the challenges and concerns associated with AI chatbots in education underscore the need for a nuanced and balanced approach. Ethical considerations, including data privacy and algorithmic bias, must be carefully navigated.
KW - Artificial intelligent
KW - Chatbots
KW - Engineering Education
KW - Technology
UR - http://www.scopus.com/inward/record.url?scp=85182314337&partnerID=8YFLogxK
U2 - 10.1109/WEEF-GEDC59520.2023.10344203
DO - 10.1109/WEEF-GEDC59520.2023.10344203
M3 - Conference contribution
AN - SCOPUS:85182314337
T3 - 2023 IEEE IFEES World Engineering Education Forum and Global Engineering Deans Council: Convergence for a Better World: A Call to Action, WEEF-GEDC 2023 - Proceedings
BT - 2023 IEEE IFEES World Engineering Education Forum and Global Engineering Deans Council
PB - Institute of Electrical and Electronics Engineers Inc.
T2 - 2023 IEEE IFEES World Engineering Education Forum and Global Engineering Deans Council, WEEF-GEDC 2023
Y2 - 23 October 2023 through 27 October 2023
ER -
