TY - GEN
T1 - Exploring the effect of mobile apps on SMEs in Nigeria
T2 - 15th International Conference on Social Implications of Computers in Developing Countries, ICT4D 2019
AU - Tolani, Adedamola
AU - Owoseni, Adebowale
AU - Twinomurinzi, Hossana
N1 - Publisher Copyright:
© IFIP International Federation for Information Processing 2019.
PY - 2019
Y1 - 2019
N2 - An organisation’s dynamic capabilities illustrate how the organisation renews its competencies in response to the evolving environment. This study explored the effect of mobile app usage on the dynamic capabilities (DCs) of SMEs in Nigeria from a critical realist viewpoint. Although literature suggests that mobile apps are used by SMEs, the elusiveness of mobile app usage in developing country contexts requires the investigation of the underlying mechanisms that explain how mobile apps enhance the DCs of SMEs. Using content analysis and retroduction, the study evaluated interview responses from 16 SMEs covering 5 states in Nigeria. The study revealed that mobile apps are used in SMEs in Nigeria (in the real domain) to carry out business processes (in the actual domain) using their DCs (in the empirical domain) for sensing business opportunities. The study suggests that despite the existence of government support for SMEs across Nigeria, these programmes are generally inaccessible and do not include the important ICT or mobile app elements. The study recommends the need for a contextual mobile app suited for SMEs in developing country contexts such as Nigeria.
AB - An organisation’s dynamic capabilities illustrate how the organisation renews its competencies in response to the evolving environment. This study explored the effect of mobile app usage on the dynamic capabilities (DCs) of SMEs in Nigeria from a critical realist viewpoint. Although literature suggests that mobile apps are used by SMEs, the elusiveness of mobile app usage in developing country contexts requires the investigation of the underlying mechanisms that explain how mobile apps enhance the DCs of SMEs. Using content analysis and retroduction, the study evaluated interview responses from 16 SMEs covering 5 states in Nigeria. The study revealed that mobile apps are used in SMEs in Nigeria (in the real domain) to carry out business processes (in the actual domain) using their DCs (in the empirical domain) for sensing business opportunities. The study suggests that despite the existence of government support for SMEs across Nigeria, these programmes are generally inaccessible and do not include the important ICT or mobile app elements. The study recommends the need for a contextual mobile app suited for SMEs in developing country contexts such as Nigeria.
KW - Critical realism
KW - Dynamic capabilities
KW - Mobile apps
KW - Small and medium enterprises
UR - http://www.scopus.com/inward/record.url?scp=85065314597&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-18400-1_50
DO - 10.1007/978-3-030-18400-1_50
M3 - Conference contribution
AN - SCOPUS:85065314597
SN - 9783030183998
T3 - IFIP Advances in Information and Communication Technology
SP - 606
EP - 618
BT - Information and Communication Technologies for Development. Strengthening Southern-Driven Cooperation as a Catalyst for ICT4D - 15th IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2019, Proceedings
A2 - Kimaro, Honest Christopher
A2 - Nielsen, Petter
PB - Springer New York LLC
Y2 - 1 May 2019 through 3 May 2019
ER -
