Exploring the applicability of location-based services to delineate the state public transport routes integratedness within the city of Johannesburg

In the past decade, Johannesburg has actively participated in the investment and development of the Gautrain and Rea Vaya public transportation modes. However, the state of route networks connectedness amongst the two public transport modes has not been well documented. Thus, this study aimed to delineate the extent of routes network integration among the two modes. The study adopted a phenomenological case study survey design which applied a mixed-method approach to gather spatial, qualitative and quantitative data. Crowd sourced datasets from Facebook and Twitter were collected, and analyzed using the kriging interpolation method and descriptive statistics. Key informant interviews were also used to unpack the status quo of the two modes. Results indicate that there are limited areas where the route networks between the two modes are currently integrated. Variations in income levels may be a factor currently preventing inter-transfer between the two modes. The Rea Vaya has proven successful in improving accessibility to economic opportunities, with 70% of the social media posts reflecting positive views regarding route and travel timetables. The study recommends conscious efforts in planning and developing integrated rail and road route networks to promote efficiency of public transport systems.