Evaluating operational efficiency of rail freight volumes

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


South African roads are congested with trucks on every highway in the country leading to traffic congestion, damaged roads and pollution. Railway transportation can assist in eliminating or reducing these problems occurring on our roads. Rail traffic is decreasing because of the operational inefficiencies and this make customers unhappy and taking their business to road transportation. This paper is about how freight volumes are lost from rail to road organizations. This was conducted by looking at the operational inefficiencies experienced at both rail and road organizations. Any organization has its own plan or strategy on how to satisfy the customer and reach its target, but it is the service that they render to their customers that will determine if the organization will reach its target and at the same time satisfy the customer.

Original languageEnglish
Title of host publicationWCECS 2016 - World Congress on Engineering and Computer Science 2016
EditorsWarren S. Grundfest, Craig Douglas, S. I. Ao
PublisherNewswood Limited
Number of pages4
ISBN (Electronic)9789881404824
Publication statusPublished - 2016
Event2016 World Congress on Engineering and Computer Science, WCECS 2016 - San Francisco, United States
Duration: 19 Oct 201621 Oct 2016

Publication series

NameLecture Notes in Engineering and Computer Science
ISSN (Print)2078-0958


Conference2016 World Congress on Engineering and Computer Science, WCECS 2016
Country/TerritoryUnited States
CitySan Francisco


  • And freight volumes
  • Operational efficiency

ASJC Scopus subject areas

  • Computer Science (miscellaneous)


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