Evaluating creative mobile applications development using emotional design

Nixon Muganda Ochara, Carina De Villiers, Hossana Twinomurinzi, Jaco Pretorius

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Citations (Scopus)


In this research paper, we adopt an integrative view of user involvement in software development; where, a user's psychological state, at various phases of development, is linked to the contribution of user involvement in the success of software development. We explore the link between creativity and emotional design in order to evolve a conceptual framework for studying creativity in the fast growing area of mobile applications (apps) development. Action research, which is regarded as participatory, emancipatory and contextual, was adopted in this study. The study used a case study design and a survey of 1 502 students registered for a first year course in Management Information Systems at a large urban University in South Africa. Results from this study found that for app development to be more creative and innovative, emotional design should be part of the broader process of improving requirements engineering in Information Systems Development (ISD). We also found that in situations where emotional feedback is genuine, requirements engineering problems related to the "misinformation effect" common in ISD can be minimized. The third claim we affirm stronger is how users in ISD play a closer role as co-developers of mobile apps in order to realize true creativity and innovativeness. This study further demonstrated how subjective feelings in ISD can be evaluated using visual artifacts such as the Emocard.

Original languageEnglish
Title of host publicationACM International Conference Proceeding Series
EditorsHelene Gelderblom, J.P. van Deventer, Aurona Gerber, Machdel C. Matthee
PublisherAssociation for Computing Machinery
Number of pages10
ISBN (Electronic)9781450332460
Publication statusPublished - 29 Sept 2014
Externally publishedYes
EventSouthern African Institute for Computer Scientist and Information Technologists Annual Conference, SAICSIT 2014 - Centurion, Gauteng, South Africa
Duration: 28 Sept 20141 Oct 2014

Publication series

NameACM International Conference Proceeding Series


ConferenceSouthern African Institute for Computer Scientist and Information Technologists Annual Conference, SAICSIT 2014
Country/TerritorySouth Africa
CityCenturion, Gauteng


  • Creative Design
  • Creativity
  • Emotional Design
  • Mobile Applications Development
  • Software Development

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Vision and Pattern Recognition
  • Computer Networks and Communications


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