Enablers and Barriers to Public-Private Partnerships for Inclusive Tourism Development in South Africa

This study aimed to determine how public-private partnerships could be used to promote inclusive tourism development in South Africa. Using the case of partnerships forged through Airbnb in the Waterberg biosphere region. Adopting a qualitative approach, in-depth interviews and focus group discussions were held with individuals involved in the planning and hosting the Airbnb Entrepreneurship Academy, Airbnb partners and academy graduates. Findings reveal that the aligned interest of local stakeholders and the need for alternative planning and development approaches enabled the establishment and implementation of partnerships for fostering inclusive tourism. However, challenges posed by these partnerships included a lack of tourism knowledge and the lack of resources, which further posed challenges in maintaining the positive outcomes of Airbnb’s intervention. Moreover, the findings highlight how public-private partnerships increased the advocacy for inclusive tourism and the sharing economy. The study concludes that while public-private partnerships played a pivotal role in fostering inclusive tourism growth, these partnerships need to be aligned with destination development needs.