Empirical Assessment of Cyber-physical Systems Influence on Industrial Service Sector: The Manufacturing Industry as a Case Study

Ifetayo Oluwafemi; Timothy Laseinde

doi:10.1007/978-3-030-27928-8_157

Empirical Assessment of Cyber-physical Systems Influence on Industrial Service Sector: The Manufacturing Industry as a Case Study

Ifetayo Oluwafemi
, Timothy Laseinde

Mechanical and Industrial Engineering Technology

University of Johannesburg

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

3 Citations (Scopus)

Abstract

This study examines service innovation in the manufacturing sector which is largely due to the adoption of digitalization and cyber-physical systems. It assesses their influence on the service environment and the long-term effect, based on unprecedented rapid automation witnessed since the dawn of the fourth industrial revolution. Besides the normal business of selling manufactured goods, manufacturing firms are becoming more competitive in their services by engaging in product-related after-market services all through their product lifecycle. The study was carried out using an exploratory method and the findings were primarily qualitative. The study findings showed that the emergence of cyber-physical systems and smart technologies have completely revolutionized and catalyzed more opportunities in the service business rendering throughout product lifecycle. The opportunities created are not limited to maintenance, repair and overhaul service business, but other emerging services, enhanced by cyber-physical systems. Based on the case studies examined in this study, the affordance that could realistically utilize the emerging services were identified.

Original language	English
Title of host publication	Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design
Subtitle of host publication	Future Trends and Applications, IHSED 2019
Editors	Tareq Ahram, Waldemar Karwowski, Stefan Pickl, Redha Taiar
Publisher	Springer Verlag
Pages	1058-1065
Number of pages	8
ISBN (Print)	9783030279271
DOIs	https://doi.org/10.1007/978-3-030-27928-8_157
Publication status	Published - 2020
Event	2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019 - Munich, Germany Duration: 16 Sept 2019 → 18 Sept 2019

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	1026
ISSN (Print)	2194-5357
ISSN (Electronic)	2194-5365

Conference

Conference	2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019
Country/Territory	Germany
City	Munich
Period	16/09/19 → 18/09/19

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

Keywords

Automation
Cyber-physical
Industrialization
Lifecycle
Manufacturing
Product-service systems
Transformation

ASJC Scopus subject areas

Control and Systems Engineering
General Computer Science

Access to Document

10.1007/978-3-030-27928-8_157

Cite this

Oluwafemi, I., & Laseinde, T. (2020). Empirical Assessment of Cyber-physical Systems Influence on Industrial Service Sector: The Manufacturing Industry as a Case Study. In T. Ahram, W. Karwowski, S. Pickl, & R. Taiar (Eds.), Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019 (pp. 1058-1065). (Advances in Intelligent Systems and Computing; Vol. 1026). Springer Verlag. https://doi.org/10.1007/978-3-030-27928-8_157

Oluwafemi, Ifetayo ; Laseinde, Timothy. / Empirical Assessment of Cyber-physical Systems Influence on Industrial Service Sector : The Manufacturing Industry as a Case Study. Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019. editor / Tareq Ahram ; Waldemar Karwowski ; Stefan Pickl ; Redha Taiar. Springer Verlag, 2020. pp. 1058-1065 (Advances in Intelligent Systems and Computing).

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abstract = "This study examines service innovation in the manufacturing sector which is largely due to the adoption of digitalization and cyber-physical systems. It assesses their influence on the service environment and the long-term effect, based on unprecedented rapid automation witnessed since the dawn of the fourth industrial revolution. Besides the normal business of selling manufactured goods, manufacturing firms are becoming more competitive in their services by engaging in product-related after-market services all through their product lifecycle. The study was carried out using an exploratory method and the findings were primarily qualitative. The study findings showed that the emergence of cyber-physical systems and smart technologies have completely revolutionized and catalyzed more opportunities in the service business rendering throughout product lifecycle. The opportunities created are not limited to maintenance, repair and overhaul service business, but other emerging services, enhanced by cyber-physical systems. Based on the case studies examined in this study, the affordance that could realistically utilize the emerging services were identified.",

keywords = "Automation, Cyber-physical, Industrialization, Lifecycle, Manufacturing, Product-service systems, Transformation",

author = "Ifetayo Oluwafemi and Timothy Laseinde",

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Oluwafemi, I & Laseinde, T 2020, Empirical Assessment of Cyber-physical Systems Influence on Industrial Service Sector: The Manufacturing Industry as a Case Study. in T Ahram, W Karwowski, S Pickl & R Taiar (eds), Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019. Advances in Intelligent Systems and Computing, vol. 1026, Springer Verlag, pp. 1058-1065, 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019, Munich, Germany, 16/09/19. https://doi.org/10.1007/978-3-030-27928-8_157

Empirical Assessment of Cyber-physical Systems Influence on Industrial Service Sector: The Manufacturing Industry as a Case Study. / Oluwafemi, Ifetayo; Laseinde, Timothy.
Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019. ed. / Tareq Ahram; Waldemar Karwowski; Stefan Pickl; Redha Taiar. Springer Verlag, 2020. p. 1058-1065 (Advances in Intelligent Systems and Computing; Vol. 1026).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Empirical Assessment of Cyber-physical Systems Influence on Industrial Service Sector

T2 - 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019

AU - Oluwafemi, Ifetayo

AU - Laseinde, Timothy

N1 - Publisher Copyright: © Springer Nature Switzerland AG 2020.

PY - 2020

Y1 - 2020

N2 - This study examines service innovation in the manufacturing sector which is largely due to the adoption of digitalization and cyber-physical systems. It assesses their influence on the service environment and the long-term effect, based on unprecedented rapid automation witnessed since the dawn of the fourth industrial revolution. Besides the normal business of selling manufactured goods, manufacturing firms are becoming more competitive in their services by engaging in product-related after-market services all through their product lifecycle. The study was carried out using an exploratory method and the findings were primarily qualitative. The study findings showed that the emergence of cyber-physical systems and smart technologies have completely revolutionized and catalyzed more opportunities in the service business rendering throughout product lifecycle. The opportunities created are not limited to maintenance, repair and overhaul service business, but other emerging services, enhanced by cyber-physical systems. Based on the case studies examined in this study, the affordance that could realistically utilize the emerging services were identified.

AB - This study examines service innovation in the manufacturing sector which is largely due to the adoption of digitalization and cyber-physical systems. It assesses their influence on the service environment and the long-term effect, based on unprecedented rapid automation witnessed since the dawn of the fourth industrial revolution. Besides the normal business of selling manufactured goods, manufacturing firms are becoming more competitive in their services by engaging in product-related after-market services all through their product lifecycle. The study was carried out using an exploratory method and the findings were primarily qualitative. The study findings showed that the emergence of cyber-physical systems and smart technologies have completely revolutionized and catalyzed more opportunities in the service business rendering throughout product lifecycle. The opportunities created are not limited to maintenance, repair and overhaul service business, but other emerging services, enhanced by cyber-physical systems. Based on the case studies examined in this study, the affordance that could realistically utilize the emerging services were identified.

KW - Automation

KW - Cyber-physical

KW - Industrialization

KW - Lifecycle

KW - Manufacturing

KW - Product-service systems

KW - Transformation

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M3 - Conference contribution

AN - SCOPUS:85071438556

SN - 9783030279271

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BT - Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design

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A2 - Karwowski, Waldemar

A2 - Pickl, Stefan

A2 - Taiar, Redha

PB - Springer Verlag

Y2 - 16 September 2019 through 18 September 2019

ER -

Oluwafemi I, Laseinde T. Empirical Assessment of Cyber-physical Systems Influence on Industrial Service Sector: The Manufacturing Industry as a Case Study. In Ahram T, Karwowski W, Pickl S, Taiar R, editors, Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019. Springer Verlag. 2020. p. 1058-1065. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-030-27928-8_157

Empirical Assessment of Cyber-physical Systems Influence on Industrial Service Sector: The Manufacturing Industry as a Case Study

Abstract

Publication series

Conference

UN SDGs

Keywords

ASJC Scopus subject areas

Access to Document

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Cite this