Emotional job demands and burnout among oncology care providers

Pascale M. Le Blanc, Arnold B. Bakker, Maria C.W. Peeters, Nicolette C.A. Van Heesch, Wilmar B. Schaufeli

Research output: Contribution to journalArticlepeer-review

97 Citations (Scopus)

Abstract

Recent studies by Söderfeldt et al. (1996) and de Jonge et al. (1999) have demonstrated that Karasek's operationalization of job demands in his well-known Job Demands-Control (JD-C) Model (Karasek, 1979), i.e. quantitative demands, cannot capture the complexities of working with patients or clients in health care work. In the current study on burnout among 816 Dutch oncology care providers, the "traditional" JD-C Model was extended by including two types of emotional job demands. Moreover, "susceptibility to emotional contagion" was included as a potential moderator of the relationship between emotional job demands and burnout. Emotional job demands significantly contributed to the prediction of burnout, after controlling for quantitative job demands and job control. In addition, care providers' susceptibility to emotional contagion moderated the relationship between "confrontation with death and dying" and burnout. Care providers high in susceptibility to emotional contagion were more "vulnerable" to the stress associated with high emotional demands than their counterparts.

Original languageEnglish
Pages (from-to)243-263
Number of pages21
JournalAnxiety, Stress and Coping
Volume14
Issue number3
DOIs
Publication statusPublished - 2001
Externally publishedYes

Keywords

  • Burnout
  • Emotional job demands
  • Susceptibility to emotional contagion

ASJC Scopus subject areas

  • Developmental and Educational Psychology
  • Clinical Psychology
  • Arts and Humanities (miscellaneous)
  • Psychiatry and Mental Health

Fingerprint

Dive into the research topics of 'Emotional job demands and burnout among oncology care providers'. Together they form a unique fingerprint.

Cite this