Effects of Employee Turnover on Employee Performance in the South African Construction Industry-A Review

Sally Chauke, Nokulunga Mashwama, Clinton Aigbavboa, Wellington Thwala

Research output: Contribution to journalConference articlepeer-review

Abstract

This study examines current literature on construction employee performance to identify the effects of employee turnover on employee performance. An employee's quality and characteristics are important attributes for success, for an organisation can't attain its goals and objectives without employees. The study is mainly a narrative review of the effects of employee turnover. The primary findings emanating from the study reveals that an organisation acquires cost when replacing employees who have left the organisation by training new employees. However, training must be carried out when there is a new employee to ensure that the new employee has the knowledge and expertise needed to perform work effectively. The study also identified loss of output, decreased business profitability, increased training cost of recruiting new employees, and deterioration in service quality as the effect of employee turnover on organisation performance and employee performance. The study pinpoints the effects of employee turnover on employee performance for policymakers to use the method for its minimisation.

Original languageEnglish
JournalInternational Conference on Construction in the 21st Century
Publication statusPublished - 2022
Externally publishedYes
Event12th International Conference on Construction in the 21st Century, CITC 2022 - Amman, Jordan
Duration: 16 May 202219 May 2022

Keywords

  • effects of employee performance
  • employee
  • employee performance
  • employee turnover
  • performance

ASJC Scopus subject areas

  • Civil and Structural Engineering
  • Building and Construction
  • Management of Technology and Innovation

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