E-government implementation: Lessons from South African municipalities

Tendani Mawela; Nixon Muganda Ochara; Hossana Twinomurinzi

doi:10.1145/2987491.2987499

E-government implementation: Lessons from South African municipalities

Tendani Mawela
, Nixon Muganda Ochara
, Hossana Twinomurinzi

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

6 Citations (Scopus)

Abstract

The objective of the paper was to understand the challenges towards e-Government implementation in South Africa. The paper contributes to the ongoing discussion regarding the challenges facing e-government implementations in developing nations. It presents the outcomes of several discussions conducted with representatives from the municipal sector. These included semi structured interviews and a workshop with 40 attendees resulting in qualitative primary data. Through the application of an inductive thematic data analysis, the paper reflects on the critical role that municipalities hold in pursuing e-Government. It further discusses the different stakeholders that may influence the manifestation of e-Government for municipalities. It also highlights the barriers identified by respondents that require consideration from local government. The barriers include governance related issues, access to resources, leadership, ICT skills and funding.

Original language	English
Title of host publication	SAICSIT 2016 - Proceedings of the 2016 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists
Editors	Dustin T van der Haar, Duncan A. Coulter, Marijke Coetzee, Elize M. Ehlers, Carl Marnewick, Frans F. Blauw, Wai Sze Leung
Publisher	Association for Computing Machinery
ISBN (Electronic)	9781450348058
DOIs	https://doi.org/10.1145/2987491.2987499
Publication status	Published - 26 Sept 2016
Externally published	Yes
Event	2016 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists, SAICSIT 2016 - Johannesburg, South Africa Duration: 26 Sept 2016 → 28 Sept 2016

Publication series

Name	ACM International Conference Proceeding Series
Volume	26-28-September-2016

Conference

Conference	2016 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists, SAICSIT 2016
Country/Territory	South Africa
City	Johannesburg
Period	26/09/16 → 28/09/16

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 16 Peace, Justice and Strong Institutions

Keywords

E-Government
ICT for Development
Municipalities

ASJC Scopus subject areas

Software
Human-Computer Interaction
Computer Vision and Pattern Recognition
Computer Networks and Communications

Access to Document

10.1145/2987491.2987499

Cite this

Mawela, T., Ochara, N. M., & Twinomurinzi, H. (2016). E-government implementation: Lessons from South African municipalities. In D. T. van der Haar, D. A. Coulter, M. Coetzee, E. M. Ehlers, C. Marnewick, F. F. Blauw, & W. S. Leung (Eds.), SAICSIT 2016 - Proceedings of the 2016 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists (ACM International Conference Proceeding Series; Vol. 26-28-September-2016). Association for Computing Machinery. https://doi.org/10.1145/2987491.2987499

Mawela, Tendani ; Ochara, Nixon Muganda ; Twinomurinzi, Hossana. / E-government implementation : Lessons from South African municipalities. SAICSIT 2016 - Proceedings of the 2016 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists. editor / Dustin T van der Haar ; Duncan A. Coulter ; Marijke Coetzee ; Elize M. Ehlers ; Carl Marnewick ; Frans F. Blauw ; Wai Sze Leung. Association for Computing Machinery, 2016. (ACM International Conference Proceeding Series).

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title = "E-government implementation: Lessons from South African municipalities",

abstract = "The objective of the paper was to understand the challenges towards e-Government implementation in South Africa. The paper contributes to the ongoing discussion regarding the challenges facing e-government implementations in developing nations. It presents the outcomes of several discussions conducted with representatives from the municipal sector. These included semi structured interviews and a workshop with 40 attendees resulting in qualitative primary data. Through the application of an inductive thematic data analysis, the paper reflects on the critical role that municipalities hold in pursuing e-Government. It further discusses the different stakeholders that may influence the manifestation of e-Government for municipalities. It also highlights the barriers identified by respondents that require consideration from local government. The barriers include governance related issues, access to resources, leadership, ICT skills and funding.",

keywords = "E-Government, ICT for Development, Municipalities",

author = "Tendani Mawela and Ochara, \{Nixon Muganda\} and Hossana Twinomurinzi",

year = "2016",

month = sep,

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doi = "10.1145/2987491.2987499",

language = "English",

series = "ACM International Conference Proceeding Series",

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editor = "\{van der Haar\}, \{Dustin T\} and Coulter, \{Duncan A.\} and Marijke Coetzee and Ehlers, \{Elize M.\} and Carl Marnewick and Blauw, \{Frans F.\} and Leung, \{Wai Sze\}",

booktitle = "SAICSIT 2016 - Proceedings of the 2016 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists",

note = "2016 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists, SAICSIT 2016 ; Conference date: 26-09-2016 Through 28-09-2016",

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Mawela, T, Ochara, NM & Twinomurinzi, H 2016, E-government implementation: Lessons from South African municipalities. in DT van der Haar, DA Coulter, M Coetzee, EM Ehlers, C Marnewick, FF Blauw & WS Leung (eds), SAICSIT 2016 - Proceedings of the 2016 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists. ACM International Conference Proceeding Series, vol. 26-28-September-2016, Association for Computing Machinery, 2016 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists, SAICSIT 2016, Johannesburg, South Africa, 26/09/16. https://doi.org/10.1145/2987491.2987499

E-government implementation: Lessons from South African municipalities. / Mawela, Tendani; Ochara, Nixon Muganda; Twinomurinzi, Hossana.
SAICSIT 2016 - Proceedings of the 2016 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists. ed. / Dustin T van der Haar; Duncan A. Coulter; Marijke Coetzee; Elize M. Ehlers; Carl Marnewick; Frans F. Blauw; Wai Sze Leung. Association for Computing Machinery, 2016. (ACM International Conference Proceeding Series; Vol. 26-28-September-2016).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - E-government implementation

T2 - 2016 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists, SAICSIT 2016

AU - Mawela, Tendani

AU - Ochara, Nixon Muganda

AU - Twinomurinzi, Hossana

PY - 2016/9/26

Y1 - 2016/9/26

N2 - The objective of the paper was to understand the challenges towards e-Government implementation in South Africa. The paper contributes to the ongoing discussion regarding the challenges facing e-government implementations in developing nations. It presents the outcomes of several discussions conducted with representatives from the municipal sector. These included semi structured interviews and a workshop with 40 attendees resulting in qualitative primary data. Through the application of an inductive thematic data analysis, the paper reflects on the critical role that municipalities hold in pursuing e-Government. It further discusses the different stakeholders that may influence the manifestation of e-Government for municipalities. It also highlights the barriers identified by respondents that require consideration from local government. The barriers include governance related issues, access to resources, leadership, ICT skills and funding.

AB - The objective of the paper was to understand the challenges towards e-Government implementation in South Africa. The paper contributes to the ongoing discussion regarding the challenges facing e-government implementations in developing nations. It presents the outcomes of several discussions conducted with representatives from the municipal sector. These included semi structured interviews and a workshop with 40 attendees resulting in qualitative primary data. Through the application of an inductive thematic data analysis, the paper reflects on the critical role that municipalities hold in pursuing e-Government. It further discusses the different stakeholders that may influence the manifestation of e-Government for municipalities. It also highlights the barriers identified by respondents that require consideration from local government. The barriers include governance related issues, access to resources, leadership, ICT skills and funding.

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T3 - ACM International Conference Proceeding Series

BT - SAICSIT 2016 - Proceedings of the 2016 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists

A2 - van der Haar, Dustin T

A2 - Coulter, Duncan A.

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PB - Association for Computing Machinery

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ER -

Mawela T, Ochara NM, Twinomurinzi H. E-government implementation: Lessons from South African municipalities. In van der Haar DT, Coulter DA, Coetzee M, Ehlers EM, Marnewick C, Blauw FF, Leung WS, editors, SAICSIT 2016 - Proceedings of the 2016 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists. Association for Computing Machinery. 2016. (ACM International Conference Proceeding Series). doi: 10.1145/2987491.2987499

E-government implementation: Lessons from South African municipalities

Abstract

Publication series

Conference

UN SDGs

Keywords

ASJC Scopus subject areas

Access to Document

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