@inproceedings{b185f6e7a74147c1bcb8a2766efc01af,
title = "E-government implementation: Lessons from South African municipalities",
abstract = "The objective of the paper was to understand the challenges towards e-Government implementation in South Africa. The paper contributes to the ongoing discussion regarding the challenges facing e-government implementations in developing nations. It presents the outcomes of several discussions conducted with representatives from the municipal sector. These included semi structured interviews and a workshop with 40 attendees resulting in qualitative primary data. Through the application of an inductive thematic data analysis, the paper reflects on the critical role that municipalities hold in pursuing e-Government. It further discusses the different stakeholders that may influence the manifestation of e-Government for municipalities. It also highlights the barriers identified by respondents that require consideration from local government. The barriers include governance related issues, access to resources, leadership, ICT skills and funding.",
keywords = "E-Government, ICT for Development, Municipalities",
author = "Tendani Mawela and Ochara, {Nixon Muganda} and Hossana Twinomurinzi",
year = "2016",
month = sep,
day = "26",
doi = "10.1145/2987491.2987499",
language = "English",
series = "ACM International Conference Proceeding Series",
publisher = "Association for Computing Machinery",
editor = "{van der Haar}, {Dustin T} and Coulter, {Duncan A.} and Marijke Coetzee and Ehlers, {Elize M.} and Carl Marnewick and Blauw, {Frans F.} and Leung, {Wai Sze}",
booktitle = "SAICSIT 2016 - Proceedings of the 2016 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists",
note = "2016 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists, SAICSIT 2016 ; Conference date: 26-09-2016 Through 28-09-2016",
}
