Digitalization strategies for SMEs: A cost vs. skill approach for website development

Candice Louw, Cecile Nieuwenhuizen

Research output: Contribution to journalArticlepeer-review

18 Citations (Scopus)

Abstract

In the age of the digital revolution, websites are a critical component in establishing an online organizational presence. The main aim of this paper is to deliver a model that may provide guidelines, specifically for Small and Medium Enterprises (SMEs), including those in resource-scarce contexts, in determining the most viable strategy for setting up and managing their own website. The deliverance of the Combined Cost and Technical Skill Model for Website Development contributes not only to the theory on web development, but also offers guidance to SMEs with planning their web development strategies, specifically when taking into account the core components of cost and technical skills in resource-scarce contexts. This, in turn, may assist SMEs with increasing their online presence maturity, possibly also allowing them to compete with larger organizations at an international scale.

Original languageEnglish
Pages (from-to)195-202
Number of pages8
JournalAfrican Journal of Science, Technology, Innovation and Development
Volume12
Issue number2
DOIs
Publication statusPublished - 23 Feb 2020

Keywords

  • digital marketing
  • entrepreneurship
  • online presence maturity
  • SMEs
  • web development

ASJC Scopus subject areas

  • Civil and Structural Engineering
  • Development
  • Computer Science Applications
  • Computer Networks and Communications

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